Successful Nurse Communication Safe Care, Healthy Workplaces & Rewarding Careers

Develop the skills and techniques you need to communicate effectively with patients, families, and colleagues while examining the critical role communication plays in assuring the safe and ethical practice of nursing.

You’ll explore all of the critical ways your ability to communicate successfully can positively impact not only nurse-client, nurse-family, and colleague-colleague relationships, but also your ability to make the work environment less stressful and to manage professional and personal challenges.

Redeem the Plus Code inside new, printed texts to access your DavisPlus resources, including your Davis Digital Version, your complete text online as well as skill-building interactive exercises.

I.             Developing Successful Nurse Communication

1.      Communication and Behavior

2.      Emotional Intelligence

3.      Respectful and Effective Listening

4.      Assertiveness

II.          Why Successful Nurse Communication is Critical

5.      Patient Safety

6.      Patient Experience

7.      Respectful Workplaces

8.      Managing Stress and Strategies for Self-Care

III.       Organizations and Successful Nurse Communication

9.      Understanding Organizational Culture

10.  Collaboration and Team Development

11.  Complex Adaptive Systems

12.  Change Agents, Quality Improvement, and the Learning Organization

IV.        Successful Nurse Communication in Action

13.  Diversity, Inclusion, and Dignity

14.  Health Information Technology and Digital Communication

15.  Preparing for Leadership

Epilogue: From Theory to Practice

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The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.