Supervision: Concepts and Skill-Building [Rental Edition]

Part 1: What Is a Supervisor? Chapter 1: Supervision: Tradition and Contemporary TrendsPart 2: Modern Supervision ChallengesChapter 2: The Supervisor as LeaderChapter 3: Groups, Teams, and Powerful MeetingsChapter 4: Corporate Social ResponsibilityChapter 5: Managing DiversityPart 3: Functions of the SupervisorChapter 6: Reaching Goals: Plans and ControlsChapter 7: Organizing and AuthorityChapter 8: Problem Solving, Decision Making, and CreativityChapter 9: Ensuring High Quality and ProductivityPart 4: Skills of the SupervisorChapter 10: Communication: Theory and Modern MediaChapter 11: Motivating EmployeesChapter 12: Problem Employees: Counseling and DisciplineChapter 13: Managing Time and StressChapter 14: Managing Conflict, Change, and PoliticsPart 5: Supervision and Human ResourcesChapter 15: Selecting EmployeesChapter 16: Providing Orientation and TrainingChapter 17: Appraising Performance