The Synchronous Trainer's Survival Guide

"The Synchronous Trainer's Survival Guide" is a hands-on resource for enhancing your real-time e-learning sessions. Written by Jennifer Hofmann, a synchronous training leader, it is the first and only book focusing solely on this emerging training method. If you're new to synchronous training, everything you need to know is right here. If you're a seasoned pro the practical tips, tools, and customizable templates in this book will ensure the success of your online training courses, meetings, and events.

Jennifer Hofmann is an e-learning consultant who specializes in the design and delivery of synchronous and blended learning. Jennifer owns and manages InSync Training Synergy, LLC. Her team provides workshops, consulting, and development services to organizations looking to implement a synchronous classroom, and has experience using all of the major synchronous platforms.

Preface	p. ix
Introduction	p. 1
An Introduction to the Synchronous Classroom	p. 7
New Versus Older Delivery Methods
The Synchronous Classroom
Synchronous Software
Facilitating in the Synchronous Classroom	p. 29
Profile of an Effective Synchronous Trainer
The Synchronous Trainer's Workstation
The Producer
Leader Guides for Trainer/Producer Collaboration
Communicating in the Synchronous Classroom	p. 49
Using Visuals
Using Your Voice
Language Tips
Gauging Participation
Using the Collaboration Tools
A Note on Class Size
Rules of Thumb
Synchronous Classroom Management	p. 70
Managing Time and Scheduling Issues
Determining the Best Length for a Program
Communicating with Class Participants
Preparing to Facilitate the Class
Using Your Leader Guide Effectively
Managing the Technology	p. 83
Creating a Seamless Production
Troubleshooting Technology
Working with Synchronous Participants	p. 98
The Participant Experience
Learning How to Learn Online
Ground Rules
The Effective Learning Environment
Participant Guides
Synchronous Events	p. 109
eMeetings
Expert Q&A
Webinars
Learning Events
A Final Thought
Appendices	p. 115
Synchronous Software Features Checklist	p. 117
Synchronous Classroom Management Checklists	p. 121
Recommended Resources for Synchronous and Blended e-Learning	p. 125
A Glossary of Terms	p. 127
About the Author	p. 133
Index	p. 135
Pfeiffer Publications Guide	p. 141
Table of Contents provided by Ingram. All Rights Reserved.

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The Synchronous Trainer's Survival Guide Facilitating Successful Live and Online Courses, Meetings, and Events

Summary

Author Biography

Table of Contents

Supplemental Materials