Systems Analysis for Librarians and

Filling a tremendous need in the field by employing basic elements from the business world, this new edition shows you through real-life examples how to apply systems analysis effectively to any library setting. Learn how to identify and define problems, collect and analyze data, and select strategies for implementation and proof of the systems.

LARRY N. OSBORNE is Associate Professor, School of Library and Information Studies, University of Hawaii at Manoa, Honolulu.MARGARET NAKAMURA is a former School Library Media Specialist and State Specialist with the Hawaii Department of Education, Honolulu.

Preface to the First Edition

xiii

Preface to the Second Edition

xvii

Understanding Systems Analysis

1

(16)

The Purpose of Systems Analysis

1

(6)

What Is a System?

2

(3)

What Is Analysis?

5

(2)

Reasons for Analyzing a System

7

(4)

Qualifications of the Systems Analyst

9

(1)

Librarians As Systems Analysts

10

(1)

Problems in Systems Analysis

11

(1)

System Life Cycle

12

(1)

Relationship Between Systems Analysis and Computers

13

(2)

Fort Memorial Library

15

(1)

Discussion Questions

15

(1)

References

16

(1)

The Historical Development of Systems Analysis

17

(12)

Introduction

17

(1)

Pioneers in Systems Analysis

17

(5)

Steps in Modern Systems Analysis

22

(2)

Caveat

24

(1)

Fort Memorial Library

24

(2)

Discussion Questions

25

(1)

References

26

(3)

The Human Element

29

(8)

Introduction

29

(1)

Organizational Commitment

29

(4)

Management Level

29

(2)

Lower Administrative Levels

31

(2)

Ethics of Systems Analysis

33

(2)

Fort Memorial Library

35

(1)

Discussion Questions

36

(1)

References

36

(1)

Identifying and Defining Problems

37

(10)

Introduction

37

(1)

Identifying Problems

38

(2)

Sources of Problems

40

(2)

Taxonomy of Problems

42

(3)

Fort Memorial Library

45

(1)

Discussion Questions

46

(1)

References

46

(1)

Collecting Data

47

(20)

Introduction

47

(1)

Conducting Interviews

47

(8)

Types of Interviews

50

(2)

Criteria for Evaluating Interview Questions

52

(1)

Preparing for an Interview

53

(2)

Administering Questionnaires

55

(5)

Designing Questionnaires

56

(4)

Action Logs

60

(1)

Conducting Observations

61

(2)

Using Existing Documentation

63

(1)

Evaluation of the Usefulness of the Data Collection

63

(1)

Practice in Selecting Data Collection Methods

63

(1)

Fort Memorial Library

64

(1)

Discussion Questions

64

(1)

References

65

(2)

Analyzing and Displaying Data in Flowcharts

67

(24)

Standardization of Communication

67

(1)

Recording Data in Flowcharts

68

(3)

Creating a Flowchart

71

(9)

Flowchart Symbols

73

(1)

Flowchart Conventions

73

(7)

Types of Flowcharts

80

(7)

Illustrative Examples

82

(5)

Practice in Drawing Flowcharts

87

(1)

Analysis of Data

87

(1)

Fort Memorial Library

88

(1)

Discussion Questions

88

(1)

References

89

(2)

Designing Data Flow Diagrams

91

(20)

Introduction

91

(1)

Data Flow Diagram Conventions

92

(5)

Uses of Symbols

94

(1)

Levels of Data Flow Diagrams

95

(2)

Designing a Data Flow Diagram

97

(6)

Typical Problems

100

(1)

Criteria for Evaluating a Data Flow Diagram

101

(2)

Practice in Drawing DFDs

103

(1)

Data Dictionaries

104

(5)

Sample Data Dictionary Templates

104

(5)

Fort Memorial Library

109

(1)

Discussion Questions

110

(1)

References

110

(1)

Using Other Array Methods

111

(22)

Introduction

111

(1)

Structured English

111

(6)

Decision Tables

117

(2)

Decision Trees

119

(4)

Practice in Constructing Decision Tables

122

(1)

Selecting a Technique

123

(1)

Other Tools

124

(7)

Nassi-Schneiderman Charts

124

(1)

Warnier-Orr Diagrams

125

(3)

Structure Charts

128

(1)

Entity Relationship Diagrams

129

(2)

Fort Memorial Library

131

(1)

Discussion Questions

131

(1)

References

132

(1)

Object-Oriented Techniques

133

(14)

The Object Orientation ``Revolution''

133

(1)

The Object-Oriented Paradigm

134

(2)

Object-Oriented Analysis and Design

136

(3)

Steps in the Object-Oriented Analysis Method

136

(2)

Prototyping

138

(1)

Diagramming Tools

139

(2)

Unified Modeling Language

140

(1)

The Utility of the OOP

141

(2)

Fort Memorial Library

143

(1)

Discussion Questions

144

(1)

References

144

(3)

Designing the System

147

(12)

Introduction

147

(1)

Creation of Functional Specifications

147

(2)

Determination of Alternatives

149

(2)

Conceptual Design

151

(4)

Inputs

151

(1)

Outputs

152

(1)

Processes

153

(1)

Files

153

(2)

System Integration

155

(1)

Physical Aspects and Resources

156

(1)

Fort Memorial Library

156

(1)

Discussion Questions

157

(1)

References

157

(2)

Presenting the System

159

(14)

Introduction

159

(1)

Principles of Formal Communication

160

(9)

The Oral Presentation

161

(2)

Public Speaking

163

(1)

Written Reports

164

(4)

Documentation

168

(1)

Propaganda

169

(1)

Summary

169

(1)

Fort Memorial Library

170

(3)

Discussion Questions

170

(3)

Selecting the System

173

(14)

Introduction

173

(1)

Existing Versus Custom Designed Systems

173

(1)

Package Systems Versus Component Systems

174

(1)

Pursuit of Perfection

174

(1)

System Selection

174

(1)

Determining Costs and Benefits

175

(4)

Costs of Selection

176

(1)

Costs of Money

177

(1)

Nonquantifiable Costs and Benefits

178

(1)

Designing Specifications

179

(2)

Requests for Proposals

181

(3)

Contracts

184

(1)

Exercise in Evaluation and Selection

184

(1)

Fort Memorial Library

185

(1)

Discussion Questions

186

(1)

References

186

(1)

Managing a Project

187

(24)

Introduction

187

(1)

Performance Specifications

188

(1)

Time

189

(1)

Budget

190

(1)

Overruns

191

(1)

Steps in Project Management

192

(4)

Statement of Work

192

(1)

The Implementation Plan

192

(1)

The Implementation Process

193

(2)

Completion of the Project

195

(1)

Tools for Project Control

196

(3)

Drawing CPM Charts

199

(3)

Estimating Time for Activities

202

(2)

Other Benefits of Network Diagrams

204

(3)

Exercise in Project Management

207

(1)

Fort Memorial Library

208

(1)

Discussion Questions

209

(1)

References

209

(2)

Proving the System

211

(10)

Introduction

211

(1)

Pre-Release Tests

212

(2)

Ad Hoc Testing

212

(1)

Functional Testing

213

(1)

Structure Testing

213

(1)

Other Techniques

214

(1)

Implementation Tests

214

(3)

Reliability

214

(1)

Functionality

215

(1)

Capacity

216

(1)

Incorporation of Tests

217

(1)

Fort Memorial Library

218

(3)

Discussion Questions

219

(2)

Strategies for Implementation

221

(16)

Introduction

221

(1)

Site Preparation

221

(5)

Physical Layout

222

(1)

Power

222

(1)

Communications

223

(1)

Lighting

223

(1)

Climate Control

223

(1)

Noise Control

224

(1)

Security

224

(2)

Disaster Planning

226

(1)

Bringing Up a New System

227

(1)

First-Time Automation Efforts

228

(1)

Subsequent System Implementations

228

(1)

Retrospective Conversion

228

(3)

Bibliographic Records

229

(1)

Authority Records

230

(1)

Holdings Records

230

(1)

Migration Conversion

231

(1)

System Maintenance

231

(1)

Vendor Relations

232

(1)

Conclusion

233

(1)

Fort Memorial Library

234

(3)

Discussion Questions

235

(2)

Appendix A: NQA Overthruster Project

237

(2)

Appendix B: Responses to Brief Case Studies

239

(10)

Appendix C: Java Program to Determine Sample Size

249

(2)

Index

251

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Systems Analysis for Librarians and Information Professionals

Summary

Author Biography

Table of Contents

Supplemental Materials

FREE SHIPPING

Rent More, Save More! Use code: BBRENTAL

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Systems Analysis for Librarians and Information Professionals

Summary

Author Biography

Table of Contents

Supplemental Materials

Digital License