Systems Analysis for Librarians and Information Professionals

, by Osborne, Larry N.; Nakamura, Margaret

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ISBN: 9781563082757 | 1563082756
Cover: Paperback
Copyright: 6/1/1994

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Supplemental Materials

Preface to the First Edition	p. xiii
Preface to the Second Edition	p. xvii
Understanding Systems Analysis	p. 1
The Purpose of Systems Analysis	p. 1
What Is a System?	p. 2
What Is Analysis?	p. 5
Reasons for Analyzing a System	p. 7
Qualifications of the Systems Analyst	p. 9
Librarians As Systems Analysts	p. 10
Problems in Systems Analysis	p. 11
System Life Cycle	p. 12
Relationship Between Systems Analysis and Computers	p. 13
Case Study--Fort Memorial Library	p. 15
Discussion Questions	p. 15
References	p. 16
The Historical Development of Systems Analysis	p. 17
Introduction	p. 17
Pioneers in Systems Analysis	p. 17
Steps in Modern Systems Analysis	p. 22
Caveat	p. 24
Case Study--Fort Memorial Library	p. 24
Discussion Questions	p. 25
References	p. 26
The Human Element	p. 29
Introduction	p. 29
Organizational Commitment	p. 29
Management Level	p. 29
Lower Administrative Levels	p. 31
Ethics of Systems Analysis	p. 33
Case Study--Fort Memorial Library	p. 35
Discussion Questions	p. 36
References	p. 36
Identifying and Defining Problems	p. 37
Introduction	p. 37
Identifying Problems	p. 38
Sources of Problems	p. 40
Taxonomy of Problems	p. 42
Case Study--Fort Memorial Library	p. 45
Discussion Questions	p. 46
References	p. 46
Collecting Data	p. 47
Introduction	p. 47
Conducting Interviews	p. 47
Types of Interviews	p. 50
Criteria for Evaluating Interview Questions	p. 52
Preparing for an Interview	p. 53
Administering Questionnaires	p. 55
Designing Questionnaires	p. 56
Action Logs	p. 60
Conducting Observations	p. 61
Using Existing Documentation	p. 63
Evaluation of the Usefulness of the Data Collection	p. 63
Practice in Selecting Data Collection Methods	p. 63
Case Study--Fort Memorial Library	p. 64
Discussion Questions	p. 64
References	p. 65
Analyzing and Displaying Data in Flowcharts	p. 67
Standardization of Communication	p. 67
Recording Data in Flowcharts	p. 68
Creating a Flowchart	p. 71
Flowchart Symbols	p. 73
Flowchart Conventions	p. 73
Types of Flowcharts	p. 80
Illustrative Examples	p. 82
Practice in Drawing Flowcharts	p. 87
Analysis of Data	p. 87
Case Study--Fort Memorial Library	p. 88
Discussion Questions	p. 88
References	p. 89
Designing Data Flow Diagrams	p. 91
Introduction	p. 91
Data Flow Diagram Conventions	p. 92
Uses of Symbols	p. 94
Levels of Data Flow Diagrams	p. 95
Designing a Data Flow Diagram	p. 97
Typical Problems	p. 100
Criteria for Evaluating a Data Flow Diagram	p. 101
Practice in Drawing DFDs	p. 103
Data Dictionaries	p. 104
Sample Data Dictionary Templates	p. 104
Case Study--Fort Memorial Library	p. 109
Discussion Questions	p. 110
References	p. 110
Using Other Array Methods	p. 111
Introduction	p. 111
Structured English	p. 111
Decision Tables	p. 117
Decision Trees	p. 119
Practice in Constructing Decision Tables	p. 122
Selecting a Technique	p. 123
Other Tools	p. 124
Nassi-Schneiderman Charts	p. 124
Warnier-Orr Diagrams	p. 125
Structure Charts	p. 128
Entity Relationship Diagrams	p. 129
Case Study--Fort Memorial Library	p. 131
Discussion Questions	p. 131
References	p. 132
Object-Oriented Techniques	p. 133
The Object Orientation "Revolution"	p. 133
The Object-Oriented Paradigm	p. 134
Object-Oriented Analysis and Design	p. 136
Steps in the Object-Oriented Analysis Method	p. 136
Prototyping	p. 138
Diagramming Tools	p. 139
Unified Modeling Language	p. 140
The Utility of the OOP	p. 141
Case Study--Fort Memorial Library	p. 143
Discussion Questions	p. 144
References	p. 144
Designing the System	p. 147
Introduction	p. 147
Creation of Functional Specifications	p. 147
Determination of Alternatives	p. 149
Conceptual Design	p. 151
Inputs	p. 151
Outputs	p. 152
Processes	p. 153
Files	p. 153
System Integration	p. 155
Physical Aspects and Resources	p. 156
Case Study--Fort Memorial Library	p. 156
Discussion Questions	p. 157
References	p. 157
Presenting the System	p. 159
Introduction	p. 159
Principles of Formal Communication	p. 160
The Oral Presentation	p. 161
Public Speaking	p. 163
Written Reports	p. 164
Documentation	p. 168
Propaganda	p. 169
Summary	p. 169
Case Study--Fort Memorial Library	p. 170
Discussion Questions	p. 170
Selecting the System	p. 173
Introduction	p. 173
Existing Versus Custom Designed Systems	p. 173
Package Systems Versus Component Systems	p. 174
Pursuit of Perfection	p. 174
System Selection	p. 174
Determining Costs and Benefits	p. 175
Costs of Selection	p. 176
Costs of Money	p. 177
Nonquantifiable Costs and Benefits	p. 178
Designing Specifications	p. 179
Requests for Proposals	p. 181
Contracts	p. 184
Exercise in Evaluation and Selection	p. 184
Case Study--Fort Memorial Library	p. 185
Discussion Questions	p. 186
References	p. 186
Managing a Project	p. 187
Introduction	p. 187
Performance Specifications	p. 188
Time	p. 189
Budget	p. 190
Overruns	p. 191
Steps in Project Management	p. 192
Statement of Work	p. 192
The Implementation Plan	p. 192
The Implementation Process	p. 193
Completion of the Project	p. 195
Tools for Project Control	p. 196
Drawing CPM Charts	p. 199
Estimating Time for Activities	p. 202
Other Benefits of Network Diagrams	p. 204
Exercise in Project Management	p. 207
Case Study--Fort Memorial Library	p. 208
Discussion Questions	p. 209
References	p. 209
Proving the System	p. 211
Introduction	p. 211
Pre-Release Tests	p. 212
Ad Hoc Testing	p. 212
Functional Testing	p. 213
Structure Testing	p. 213
Other Techniques	p. 214
Implementation Tests	p. 214
Reliability	p. 214
Functionality	p. 215
Capacity	p. 216
Incorporation of Tests	p. 217
Case Study--Fort Memorial Library	p. 218
Discussion Questions	p. 219
Strategies for Implementation	p. 221
Introduction	p. 221
Site Preparation	p. 221
Physical Layout	p. 222
Power	p. 222
Communications	p. 223
Lighting	p. 223
Climate Control	p. 223
Noise Control	p. 224
Security	p. 224
Disaster Planning	p. 226
Bringing Up a New System	p. 227
First-Time Automation Efforts	p. 228
Subsequent System Implementations	p. 228
Retrospective Conversion	p. 228
Bibliographic Records	p. 229
Authority Records	p. 230
Holdings Records	p. 230
Migration Conversion	p. 231
System Maintenance	p. 231
Vendor Relations	p. 232
Conclusion	p. 233
Case Study--Fort Memorial Library	p. 234
Discussion Questions	p. 235
NQA Overthruster Project	p. 237
Responses to Brief Case Studies	p. 239
Java Program to Determine Sample Size	p. 249
Index	p. 251
Table of Contents provided by Syndetics. All Rights Reserved.

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