Telephone Medicine: A Guide for the

Yale Univ., New Haven, CT. Provides clinicians with an understanding of what telephone medicine is and the ways it can improve patient care. Emphasizes evidence-based approaches to telephone management of common symptoms, such as chest and abdominal pain, sore throat, headache, and depression. Also covers communication skills, medicolegal issues, and more. Softcover.

I. Practicing Telephone Medicine: General Approach to the Telephone Interview

Overview of Telephone Medicine

3

(16)

Anna B. Reisman

The Telephone Interview

19

(44)

Peter Curtis

Medicolegal Issues in Telephone Medicine

63

(22)

Lisa Reisman

II. Practicing Telephone Medicine: The Clinical Setting

Chest Pain

85

(22)

David L. Stevens

Abdominal Pain

107

(16)

Ayse A. Atasoylu

Diarrhea

123

(20)

Ira Daniel Breite

Sondra Zabar

Upper Respiratory Infections and Related Illnesses

143

(20)

Anna B. Reisman

Dysuria in Women

163

(12)

Sally G. Haskell

Vaginal Discharge

175

(12)

Sally G. Haskell

Sore Throat

187

(12)

Timothy S. Loo

Headache

199

(14)

Kei Mukohara

David L. Stevens

Mark Schwartz

Skin Problems

213

(24)

Michael S. Cohen

David L. Stevens

Emergency Contraception and Other Post-Coital Considerations

237

(18)

Cary P. Gross

Domestic Violence

255

(14)

Jeanne McCauley

Depression and Suicidality

269

(18)

William H. Salazar

Asthma

287

(20)

David L. Stevens

Difficult Patients

307

(34)

Anna B. Reisman

Mack Lipkin, Jr.

Daniel H. Pomerantz

III. Incorporating Telephone Medicine Into the Workplace

Electronic Advances

341

(20)

Sary O. Beidas

Office Management Issues

361

(14)

Anna B. Reisman

Teaching Telephone Medicine

375

(38)

David L. Stevens

Index

413

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Telephone Medicine: A Guide for the Practicing Physician

Summary

Table of Contents

Supplemental Materials