THINK Communication

THINK Communication distills major communication concepts, theories, research, and trends into bite-size essentials, making learning human communication not only fun, but accessible and relatable. Students will find that THINK Communication’s unique features help them to identify and understand their own communication behaviors, as well the communication behavior of others.

MySearchLab is a part of the Engleberg program. Research and writing tools, including access to academic journals, help students understand critical thinking in even greater depth. To provide students with flexibility, students can download the eText to a tablet using the free Pearson eText app.

Note: MySearchLab does not come automatically packaged with this text. To purchase MySearchLab, please visit: www.mysearchab.com or you can purchase a ValuePack of the text + MySearchLab (at no additional cost): ValuePack ISBN-10: 0205239927/ ValuePack ISBN-13: 9780205239924

Isa Engleberg, Professor emerita at Prince George’s Community College in Largo, Maryland, served as president of the National Communication Association (NCA) in 2003 and chaired the NCA Research Board from 1995-1996. She has written six college textbooks in communication studies, published more than three dozen articles in academic journals, and made hundreds of convention and seminar presentations. Dr. Engleberg received the Outstanding Community College Educator Award from NCA and the President’s Medal from Prince George’s Community College for outstanding teaching, scholarship, and community service. She has focused her professional career on improving both the content and teaching of basic communication courses at all levels of higher education as well as studying, teaching, and consulting internationally.

Dianna Wynn is a faculty member at Nash Community College in Rocky Mount, North Carolina. Previously she taught at Midland College in Texas and Prince George’s Community College in Maryland, where she was chosen by students as the Outstanding Teacher of the Year. She has co-authored three communication textbooks and has written articles in academic journals. Professor Wynn served as an officer in the Community College Section and a member of the Legislative Assembly of the National Communication Association (NCA). In addition to teaching and college services, she worked as a trial consultant, assisting attorneys in developing effective communication strategies for the courtroom.

Chapter 1. Human Communication
Chapter 2. Understanding Yourself
Chapter 3. Adapting To Others
Chapter 5. Verbal Communication
Chapter 6. Nonverbal Communication
Chapter 7. Understanding Interpersonal Relationships
Chapter 8.  Improving Interpersonal Relationships
Chapter 9. Professional Relationships
Chapter 10. The Challenge Of Working In Groups
Chapter 11. Group Decision Making and Problem Solving
Chapter 12. Planning Your Presentation
Chapter 13. Content and Organization
Chapter 14. Language and Delivery
Chapter 15. Speaking To Inform
Chapter 16. Speaking To Persuade

2) Full Table of Contents

Chapter 1. Human Communication
Communication in Your Life
Communication Models  
Communication Contexts  
Communication Principles and Practices  
Communication and Critical Thinking  
Communication Ethics 

Chapter 2. Understanding Yourself
Self-Concept 
Self-Esteem  
Self-Presentation  
Perception 
Communication Apprehension and Confidence 

Chapter 3. Adapting To Others
The Many Faces of Others 
Barriers to Understanding Others 
Intercultural Communication Strategies 

Chapter 4. Listening
The Nature of Listening 
The Listening Process 
Listening to Gender and Culture 
Listening Strategies and Skills 

Chapter 5. Verbal Communication
Human Language 
Language and Meaning 
Language, Culture, Gender, and Context
Language Barriers 
Language Lessons 

Chapter 6. Nonverbal Communication
Communicating Without Words 
Types of Nonverbal Communication  
Space, Place, and Time as Nonverbal Communication 
Improving Nonverbal Communication

Chapter 7. Understanding Interpersonal Relationships
Understanding Interpersonal Relationships 
Conversing with Others 
Strengthening Personal Relationships 
Sharing Your Self with Others 
Expressing Emotions Appropriately  

Chapter 8.  Improving Interpersonal Relationships
Balancing Interpersonal Tensions 
Resolving Interpersonal Conflict
Managing Anger
Developing Assertiveness

The Nature of Professional Relationships
Professional Communication Challenges
Workplace and Job Interviews

Chapter 10. The Challenge Of Working In Groups
The Challenges of Working in Groups
Balancing Task and Social Dimensions
Developing Group Leadership

Chapter 11. Group Decision Making and Problem Solving
Prerequisites for Group Decision Making and Problem Solving
Effective Group Decision Making
Effective Problem Solving
Effective Group Meetings

Chapter 12. Planning Your Presentation
The Speech Preparation Process
Determine Your Purpose and Topic
Analyze and Adapt to Your Audience
Adapt to the Context
Enhance Your Credibility

Chapter 13. Content and Organization
Researching and Selecting Your Content
Organizing Your Content
Applying an Organizational Pattern
 Beginning Your Presentation
Concluding Your Presentation

Chapter 14. Language and Delivery
The CORE Language Styles 
Confident Delivery
Modes of Delivery 
Vocal Delivery
Physical Delivery 
Presentation Aids
Strategies for Rehearsing a Presentation 

Chapter 15. Speaking To Inform
The Purpose of Informative Speaking
Informative Communication Strategies
Informative Speaking in Action

Chapter 16. Speaking To Persuade
The Purpose of Persuasion
Persuading Others
Building Persuasive Arguments
Persuasive Organizational Patterns
Persuasive Speaking in Action

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