Thriving in the Knowledge Age New Business Models for Museums and Other Cultural Institutions

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Summary

Thriving in the Knowledge agei provides an entirely new way of envisioning the business model for your cultural institution.

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Preface	p. vii
Doing Business in the Knowledge Age
A World in Transition	p. 3
Creating a New Business Model	p. 17
An Environmental Scan: Yesterday, Today and Tomorrow
Business in the Industrial Age	p. 29
The Brave New World of the Knowledge Age	p. 48
Building a Knowledge Age Business Model
Experiences That Matter	p. 83
Understanding What's Important	p. 106
Being Community	p. 135
Attending to the Bottom Line	p. 161
Implementing and Sustaining a Knowledge Age Business Model
Strategies for Success	p. 185
Putting It All Together: Thriving in the Knowledge Age	p. 221
References	p. 245
Index	p. 253
About the Authors	p. 263
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