3 A Theoretical Perspective on the Participants in State Training Programs
17
(18)
Individual Workers: "Show Me the Money!"
17
(3)
Companies: An Investor's Perspective
20
(6)
The Training Consultant: The Hidden Hand
26
(7)
Government Agencies
33
(2)
4 Training Outcomes: Impact on the Trainees
35
(28)
The Impact on Earnings, Unemployment, and Employment Stability
36
(24)
Notes
60
(3)
5 ETP at Work: A Qualitative Examination of the Delivery of ETP Training and Its Impact on Trainees
63
(62)
Research Methods
64
(6)
An ETP Training Model
70
(8)
Field Research
78
(29)
Overall Impact of Training on Trainees
107
(1)
Impact of Training on Productivity
108
(2)
Impact of Training on Work Environment
110
(2)
Institutional Arrangements
112
(5)
Potential Training Effectiveness by Contract Type
117
(5)
What We Learned
122
(1)
Notes
123
(2)
6 Impact on Companies
125
(28)
Case Studies of the Impact of ETP-Funded Training on Company Performance
126
(14)
Statistical Analysis of the Impact of Training on Company Growth
140
(13)
7 The Economic Impact of ETP Training
153
(20)
The Training Outcomes and Their Economic Benefits
154
(17)
Notes
171
(2)
8 Recommendations
173
(24)
Recommendations for Policymakers
173
(9)
Methodology Recommendations for Evaluators
182
(15)
Appendix A: Characteristics of Customized Training Programs, 1998-1999
197
(4)
References
201
(4)
The Authors
205
(2)
Index
207
(12)
About the Institute
219
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