Transforming Conflict Through Insight

Examining the difficulties of conflict resolution, Transforming Conflict through Insight demonstrates how applying Bernard Lonergan's philosophy of insight to mediation can lead to more productive and constructive negotiations. Kenneth R. Melchin and Cheryl A. Picard provide both an overview of conflict research and an introduction to Lonergan's 'insight theory,' offering an outstanding piece of ethical philosophy and a useful method of mediation.Introducing readers to a method of self-discovery, the different kinds of operations involved in learning, and the role of feelings and values in shaping interactions with others in conflict, this volume also includes the practical experience of mediators who detail strategies of insight mediation for working creatively through conflict. Attending to the important role played by transformative learning in navigating conflicts, the authors show how insights and learning can move people past obstacles caused by feelings of threat.Informative, compassionate, and convincing, Transforming Conflict through Insight is a welcome resource for working to resolve difficulties in an ethical and educational manner.

Acknowledgments	p. xi
Conflict and Insight: Setting the Stage	p. 3
Everyday Conflict	p. 6
Conflict and Justice	p. 9
Conflict and Democracy	p. 11
Conflict, Participation, and Learning	p. 13
The Growing Interest in Conflict	p. 15
Transformation through Learning	p. 18
Conflict and Learning: Contributions from Lonergan's Insight Theory	p. 21
Now that the Stage Is Set	p. 24
Studying Conflict: Where Have We Arrived and Why Think About Insight?	p. 26
Conflict as a Positive Experience	p. 28
Cooperation and Conflict: Game Theory	p. 32
The Experience of Conflict Practitioners: Interest Theory	p. 35
The Intractability of Conflict: Human Needs Theory	p. 37
The Complexity of Conflict: Communication Theory	p. 38
Responding to Conflict: The Growing Use of Mediation	p. 40
Models of Mediation: Interest-Based, Transformative, and Narrative	p. 43
Advancing Our Knowledge: Conflict, Learning, and Insight Theory	p. 46
Concluding Remarks	p. 48
Insight Theory: Transformation through Learning	p. 49
Lonergan's Method of Self-Understanding: Gaining Insight into Insights	p. 50
Insight Theory: The Curious Nature of Insight	p. 54
The Role of Experiences and Questions in the Learning Process	p. 57
The Direct Insight: The 'Aha' Moment of the Learning Process	p. 61
The Inverse Insight: Changing Directions When We Can't Get There from Here	p. 63
Verifying Insights: Asking the 'Is it So?' Question	p. 67
The Role of Feelings and Values in Insight Theory	p. 70
Concluding Remarks	p. 75
Insight Mediation: Applying Insight Theory to Mediation	p. 76
Steps in the Insight Mediation Process	p. 79
Principles of Insight Mediation	p. 81
Feelings as Carriers of Values, Cares, and Threats	p. 84
The Strategy of Linking: Gaining Direct Insights into Cares and Threats	p. 90
The Strategy of De-Linking: Overcoming Barriers through Inverse Insight	p. 94
The Strategy of Verification: Ensuring Insights are Correct	p. 98
Concluding Remarks	p. 100
Insight, Conflict, and Justice: Two Case Studies	p. 102
The Story of Elizabeth and Charles: A Victim-Offender Post-Sentence Mediation	p. 104
Analysis: Applying Insight Theory to the Story of Elizabeth and Charles	p. 107
The Quest as Question	p. 107
Feelings and Values	p. 108
Direct Insights	p. 109
Inverse Insights	p. 110
Verification	p. 110
Charles the Offender	p. 111
The Story of Allan: A Sentencing Circle	p. 112
Analysis: Applying Insight Theory to the Story of Allan	p. 116
The Quest and the Questioning	p. 116
Direct Insights	p. 118
Inverse Insights	p. 119
Feelings and Values	p. 120
Learning and Community	p. 121
Concluding Remarks	p. 122
Concluding Reflections	p. 124
Notes	p. 131
Bibliography	p. 141
Index	p. 151
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