Trends in Enterprise Knowledge Management

, by Boughzala, Imed; Ermine, Jean-Louis; Favennec, Pierre-Noël

Note: Supplemental materials are not guaranteed with Rental or Used book purchases.

ISBN: 9781905209033 | 1905209037
Cover: Hardcover
Copyright: 4/14/2006

Rent

(Recommended)

$139.30

Term

Due

Price

Semester

Dec 12

$146.63

Quarter

Aug 13

$139.30

Short Term

Jul 30

$131.96

*This item is part of an exclusive publisher rental program and requires an additional convenience fee. This fee will be reflected in the shopping bag.
Buy New

Currently Available, Usually Ships in 24-48 Hours

$187.72

Strategic aspects and underlying principles of knowledge management are discussed in this guide to the effective utilization of the process within organizations. The influence of knowledge management on company performance is analyzed, and advice is given on various ways to achieve specific goals alongside company case-studies.

Preface

(6)

PART 1. Introduction

(58)

Introduction to Knowledge Management

(22)

Jean-Louis Ermine

Introduction

(1)

Knowledge: a strategic value for the firm

(1)

Objectives of KM

(1)

KM: a new and complex approach

(1)

The two types of approaches to KM

(7)

Knowledge elicitation

(1)

Tacit knowledge elicitation

(1)

Knowledge extraction

(1)

Supporting technologies for explicit (elicited) KM

(1)

Tacit KM

(1)

The functioning modes of knowledge communities

(1)

Knowledge community supervision

(1)

Supporting technologies for knowledge communities

(1)

The key factors of success in KM processes

(4)

The water lily strategy

(2)

The pilot project(s)

(1)

The federation of KM projects

(1)

Project deployment

(1)

Change factors

(1)

KM: an action for continuous progress

(6)

Knowledge cartography

(1)

The repository of KM processes

(2)

The KM actions

(2)

Piloting processes and actions

(1)

Conclusion

(1)

Bibliography

(3)

Can One Identify and Measure the Intangible Capital of the Enterprise?

(20)

Patrick Epingard

The intangible capital: an essential and elusive concept

(7)

Immaterial measurement: a theoretical enigma?

(8)

Conclusion

(1)

References

(2)

Complexity Theory: Dynamics and Non-Linearity are the Only Reason for Knowledge Management to Exist

(14)

Walter Baets

Introduction

(1)

The knowledge era

(2)

The complexity paradigm

(5)

What should be understood by KM: the corporate view

(2)

Research perspective on KM

(2)

References

(2)

PART 2. Academic Studies

(102)

Value Creation through Intangibles: Emerging Good Practice

(22)

Nigel Courtney

Clive Holthman

Chris Hendry

Introduction

(2)

A remedy for our times

(1)

Dispensing with the mystery

(4)

Value creation in the 21st century

(2)

Selecting an approach

(2)

Taking a balanced view

(1)

Evidence of good practice

(9)

Theme 1: brand value

(1)

B&Q

(1)

Whitbread

(1)

Theme 2: knowledge

(1)

Bloomberg

(1)

The UK Fire & Rescue Service

(1)

Theme 3: innovation

(1)

Intercos

(1)

mmO2

(1)

Theme 4: reporting intellectual capital

(1)

Austrian Research Centers (ARC)

(1)

Celemi

(1)

Key messages

(1)

About the authors

100

(1)

References

101

(2)

Learning-by-Doing Knowledge Externalization: From Boundary Objects to the Emergence of Tacit Knowledge

103

(12)

Jean-Michel Viola

Real Jacob

Learning-by-doing KM

104

(1)

A process of externalization: knowledge strategy at Power Corp

105

(3)

Mapping as a knowledge audit and mapping as scenario planning

107

(1)

Criticality assessment scales as decision rules

107

(1)

Modeling as a learning tool, as co-creation of knowledge

107

(1)

Plans as road maps addressing more specifically the need for tacitness

108

(1)

The tacit output of externalization: the importance of boundary objects

108

(3)

Externalization creates critical boundary objects

109

(1)

Refining the classical definition of tacit knowledge

109

(1)

Tinkering

110

(1)

Judgment

110

(1)

Connectivity

110

(1)

Coordination

111

(1)

Conclusions and lessons learned

111

(1)

Bibliography

112

(3)

Approaches and Methods for Valuing Knowledge Management Performance

115

(16)

Aurelie Dudezert

KM performance: the aims of an evaluation

116

(3)

The knowledge-based view: a theoretical relation between KM and organizational performance

116

(1)

What is performance for KM?

117

(1)

What is KM?

118

(1)

Method of research and inquiry

119

(1)

Macro-organizational approaches to valuing KM performance

119

(3)

The competitive performance of KM

120

(1)

The financial performance of KM

121

(1)

Micro-organizational approaches to valuing KM performance

122

(2)

The process-based approach to the performance of KM

122

(1)

The systemic approach to the performance of KM

123

(1)

Conclusion

124

(1)

References

124

(7)

ICIS for Knowledge Management: The Case of the Extended Enterprise

131

(18)

Imed Boughzala

Introduction

131

(1)

Concepts and definitions

132

(3)

Inter-company co-operation and the extended enterprise

132

(1)

ICIS and KM

132

(3)

MeDICIS

135

(3)

Models for ICIS design

138

(6)

The business model

138

(1)

The co-operation model

139

(1)

The agent model

140

(1)

The communication model

141

(1)

The co-ordination model

142

(1)

The CPS model

143

(1)

Discussion

144

(1)

MeDICIS life cycle

145

(1)

Conclusion

146

(1)

About the author

147

(1)

References

147

(2)

Knowledge Management and Environment Scanning: A Methodological Guide to Improving Information Gathering

149

(22)

Thierno Tounkara

Introduction

149

(1)

Modeling of the interaction process between the corporate knowledge of the firm and its environment

150

(1)

General approach

151

(2)

Requirements specification for environment scanning

151

(1)

Description of the approach

151

(2)

Knowledge book

153

(4)

Methodological tools

154

(1)

Methodological tools for MASK application

154

(1)

Classification of the knowledge to be modeled according to the type of environment scanning

155

(2)

Case study: Renault

157

(1)

Construction of axes

157

(8)

Construction of a partition

159

(1)

Methodological tools for the elaboration of a partition

159

(1)

The grid of criteria for the grouping of the models into classes

159

(2)

The grid of semantic links

161

(1)

Renault case study: an example of grouping by connectivity

162

(1)

Extraction and grouping of information into classes

162

(1)

Identification of themes

163

(1)

Qualitative evaluation grid for the criticality of themes

163

(1)

Approach and illustration

163

(1)

Construction of the visual synthesis

164

(1)

Elaboration of the ``environment scanning focus''

165

(2)

Evaluation of our approach

167

(1)

Conclusion

167

(1)

References

168

(3)

The Concept of ``Ba'' within the Japanese Way of Knowledge Creation

171

(10)

Pierre Fayard

A Japanese concept

172

(1)

``Elementary, my dear Watson!''

173

(3)

The Human Health Care (HHC) program

176

(2)

Shaping a new way of functioning for organizations

178

(1)

References

179

(1)

FREE SHIPPING

Rent More, Save More! Use code: BBRENTAL

5% off 1 book, 7% off 2 books, 10% off 3+ books

Trends in Enterprise Knowledge Management

Summary

Author Biography

Table of Contents

Supplemental Materials

FREE SHIPPING

Rent More, Save More! Use code: BBRENTAL

5% off 1 book, 7% off 2 books, 10% off 3+ books

Trends in Enterprise Knowledge Management

Summary

Author Biography

Table of Contents

Supplemental Materials

Digital License