Understanding Hospitality Law

, by Jefferies, Jack P.; Banks, Brown; Brown, Banks

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ISBN: 9780866122276 | 0866122273
Cover: Paperback
Copyright: 9/1/2001

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Supplemental Materials

Preface

xvii

About the Authors

xix

Part I: Some Basic Legal Principles Governing Hospitality Operations

(34)

The Common Law Basis for Laws Governing the Hotelkeeper

(10)

Common Law

(2)

State Court Decisions

(1)

Federal Court Decisions

(1)

Defining Hotels, Motels, and Inns

(2)

Important Points for Management

(1)

References

(1)

Key Terms

(1)

Review Questions

(1)

Internet Sites

(3)

The Hotelkeeper and the Law of Contracts

(8)

Introduction

(1)

Definition of a Contract

(2)

Express and Implied Contracts

(1)

Bilateral and Unilateral Contracts

(1)

Void and Voidable Contracts

(1)

Unenforceable Contracts

(1)

Statutes of Limitation

(1)

Important Points for Management

(1)

References

(1)

Key Terms

(1)

Review Questions

(1)

Internet Sites

(3)

The Hotelkeeper and the Laws of Torts and Negligence

(14)

Definition of a Tort

(1)

Contributory Negligence Rule

(1)

More Than Half of States Have Changed from Rule of Contributory Negligence to Rule of Comparative Negligence

(2)

Important Points for Management

(1)

References

(1)

Key Terms

(1)

Review Questions

(1)

Internet Sites

(1)

Illustrative Case

(8)

Part II: The Hotel-Guest Relationship

(64)

The Hotel's Duty to Receive Guests and Its Right to Refuse Guests

(18)

Duty to Receive Guests

(3)

Right to Refuse Persons

(1)

Important Points for Management

(1)

References

(1)

Key Terms

(1)

Review Questions

(1)

Internet Sites

(1)

Illustrative Case

(11)

Guest Reservations

(14)

Form and Effect of Agreement

(1)

Guest Lawsuits for Damages

(1)

Laws on Overbooking

(1)

Important Points for Management

(1)

References

(1)

Key Terms

(1)

Review Questions

(1)

Illustrative Cases

(11)

Convention and Group Contracts with the Hotel

(14)

Convention Contract Format

(4)

A Word About Insurance

(3)

Important Points for Management

(1)

References

(1)

Key Terms

(1)

Review Questions

(1)

Internet Sites

(1)

Illustrative Case

(5)

The Guest's Right to Privacy

(8)

Important Points for Management

(1)

References

(1)

Key Terms

(1)

Review Questions

(1)

Internet Sites

(1)

Illustrative Case

(5)

The Hotel's Right to Evict a Guest, Tenant, Restaurant Patron, or Others

(8)

Distinction Between Guest and Tenant

(1)

When and How a Hotel Can Evict a Guest

(1)

Eviction of Persons Other Than Guests

(1)

New State Laws on Eviction

(1)

Important Points for Management

(1)

References

(1)

Key Terms

(1)

Review Questions

(1)

Illustrative Case

(3)

Part III: The Hotel's Duties to the Guest and Others

(112)

Americans with Disabilities Act---Public Accommodations

101

(10)

Title III---Public Accommodations

101

(6)

Important Points for Management

107

(1)

References

108

(1)

Key Terms

108

(1)

Review Questions

109

(1)

Internet Sites

109

(2)

The Hotel's Duty to Protect Guests

111

(50)

Reasonable Care Rule

111

(6)

Acts of Hotel Employees

117

(2)

Acts of Other Guests and Patrons

119

(2)

Assault by Third Parties in Restrooms

121

(1)

Assault by Third Parties in Hotel Parking Lots

121

(1)

Acts by Third Parties at Hotel Entrances

122

(1)

Educating the Public in Travelers' a Safety

122

(1)

Important Points for Management

122

(2)

References

124

(2)

Key Terms

126

(1)

Review Questions

126

(1)

Internet Sites

126

(1)

Illustrative Cases

127

(34)

The Hotel's Liability Regarding Guests' Property

161

(20)

State Statutes Limiting Liability

161

(7)

Unclaimed Property

168

(1)

Liability for Handling Mail for Hotel Guests

168

(1)

Liability for Automobiles of Guests and Others

169

(2)

Important Points for Management

171

(1)

References

172

(1)

Key Terms

173

(1)

Review Questions

173

(1)

Internet Sites

174

(1)

Illustrative Cases

174

(7)

The Hotel's Liability for Loss of Property of Non-Guests

181

(10)

General Nature of Liability

181

(1)

Bailments for Non-Guests

181

(1)

Hotel Liability for Restaurant Patrons' Property

182

(1)

Hotel Defenses to Liability Claims

182

(1)

Important Points for Management

183

(1)

References

183

(1)

Key Terms

184

(1)

Review Questions

184

(1)

Internet Sites

184

(1)

Illustrative Case

184

(7)

Safekeeping Facilities

191

(8)

Guests' Valuables

191

(1)

Posting Notices

191

(2)

Statutory Limits on Hotel's Liability When Hotel's Negligence Is Alleged as Cause of Loss

193

(1)

Important Points for Management

194

(1)

References

194

(1)

Key Terms

195

(1)

Review Questions

195

(4)

Frauds Committed Against Hotels and Crimes of Trespass

199

(8)

Crimes Against Hotels

199

(2)

How Hotels Can Take Advantage of Criminal Statutes

201

(1)

Caveats on Detention of Guests

201

(1)

Important Points for Management

202

(1)

References

203

(1)

Key Terms

204

(1)

Review Questions

204

(3)

Deceased Guests

207

(4)

Disposition of Property of Deceased Guest or Patron

207

(1)

Role of Public Administrator and Police Department

208

(1)

Important Points for Management

209

(1)

References

209

(1)

Key Terms

209

(1)

Review Questions

210

(1)

Part IV: Restaurants, Food Service, and Bars

211

(32)

General Laws Regarding Food

213

(14)

Federal Laws Regarding Food

213

(1)

State and Local Laws Regarding Food

213

(1)

General Liability for Unwholesome Food

214

(1)

Warranties

215

(1)

Privity of Contract

216

(1)

Uniform Commercial Code

217

(3)

Strict Liability

220

(1)

Important Points for Management

220

(1)

References

221

(1)

Review Questions

221

(1)

Internet Sites

222

(1)

Illustrative Case

222

(5)

Other Laws Relating to Food Service

227

(6)

Truth-in-Menu Laws and Labeling Laws

227

(3)

Important Points for Management

230

(1)

References

230

(1)

Key Terms

230

(1)

Review Questions

230

(1)

Internet Sites

230

(3)

State Laws Relating to Alcoholic Beverages

233

(10)

General Nature of Control by State

233

(1)

Application for and Issuance of Licenses

233

(1)

General Restrictions on Licensees

234

(1)

Liability Under State Dram Shop Acts

235

(1)

Common Law Liability for Serving Alcoholic Beverages to Intoxicated Persons

236

(1)

Hours and Premises of Sale

237

(1)

Books and Records

237

(1)

Important Warning

237

(1)

Important Points for Management

237

(1)

References

238

(1)

Review Questions

238

(1)

Internet Sites

239

(1)

Illustrative Case

239

(4)

Part V: The Hotel and Its Employees

243

(122)

Wage and Hour Laws Applicable to Hotel Employees

245

(14)

Coverage of Federal and State Laws

245

(1)

Minimum Wage Rates Under Federal Law

245

(1)

FICA and FUTA Taxes

246

(2)

Meals and Lodging

248

(1)

Uniform Maintenance

249

(1)

Student Employees

249

(1)

Important Points for Management

250

(1)

References

250

(1)

Review Questions

251

(1)

Internet Sites

251

(1)

Illustrative Case

251

(8)

The Family and Medical Leave Act

259

(10)

Covered Employers and Eligible Employees

259

(1)

Leaves of Absence for Eligible Employees

260

(1)

Leave Schedules

260

(1)

The Relationship of FMLA Leaves to Other Forms of Paid or Unpaid Leave

260

(1)

Health Benefits During the Leave

260

(1)

Additional Protection for Employees

261

(1)

Exception for Highly Compensated Employees

261

(1)

Prohibitions for Employers

261

(1)

``Serious Health Condition'' Defined

261

(1)

Spouses Employed by the Same Employer

262

(1)

Employee Responsibilities

262

(1)

Employee Transfers to Alternative Positions

262

(1)

Change or Termination of Employment

263

(1)

Employer Penalties for Non-Compliance

263

(1)

The FMLA's Effect on State Laws

263

(1)

Special Considerations for Unionized Employees

263

(1)

Regulations

264

(1)

Important Points for Management

264

(2)

References

266

(1)

Key Terms

266

(1)

Review Questions

266

(1)

Internet Sites

267

(2)

Laws Against Discrimination in Employment

269

(44)

Federal and State Laws

269

(1)

Sex Discrimination

269

(1)

Age Discrimination

270

(1)

Race Discrimination

271

(1)

Religious Discrimination

272

(1)

National Origin Discrimination

272

(1)

Affirmative Action Programs

272

(1)

Marital Status Discrimination

273

(1)

The Civil Rights Act of 1991

273

(1)

Sexual Harassment of Employees

274

(4)

Pregnancy Discrimination Act

278

(1)

Americans with Disabilities Act---Employment

279

(4)

Discrimination in Advertising for Employment

283

(1)

Important Points for Management

283

(1)

References

284

(1)

Key Terms

285

(1)

Review Questions

286

(1)

Internet Sites

286

(1)

Appendix A: Federal Guidelines on Sex Discrimination---Sexual Harassment

287

(1)

Appendix B: Model Harassment Policy

288

(1)

Illustrative Cases

289

(24)

Use of Lie Detector Tests by Hotel Management

313

(8)

Employee Polygraph Protection Act of 1988

313

(2)

How Lie Detectors Function

315

(1)

Caution in Using Tests

315

(1)

Important Points for Management

316

(1)

References

316

(1)

Review Questions

316

(1)

Internet Sites

317

(1)

Illustrative Case

317

(4)

National Labor Relations Act

321

(8)

Rights of Employees

322

(1)

Employee Elections

322

(1)

Unfair Labor Practices

323

(2)

``Right-to-Work'' Laws

325

(1)

Important Points for Management

325

(1)

References

326

(1)

Key Terms

326

(1)

Review Questions

326

(1)

Internet Sites

327

(2)

Immigration Reform and Control Act of 1986

329

(12)

Verification of Employee Eligibility

330

(5)

Penalties

335

(1)

Anti-Discrimination Provisions

336

(1)

Conclusion

336

(1)

Important Points for Management

336

(1)

References

337

(1)

Review Questions

337

(1)

Internet Sites

338

(3)

Federal Social Security, Unemployment Insurance, and Workers' Compensation

341

(12)

Federal Insurance Contributions Act (FICA)

341

(3)

Federal Unemployment Tax Act (FUTA)

344

(2)

State Unemployment Insurance Programs

346

(1)

State Laws on Workers' Compensation

347

(2)

Important Points for Management

349

(1)

References

349

(1)

Review Questions

350

(1)

Internet Sites

350

(3)

Federal Income Tax: Withholding and Reporting Requirements

353

(12)

General Nature of Law---Federal Income Tax

353

(1)

Determination of Wages

353

(1)

Withholding Priorities

353

(1)

Deposit of Tax

354

(1)

Returns and Payment of Tax

355

(1)

Withholding Statements to be Furnished to Employees

355

(1)

Annual Report of Withholding

355

(1)

Meals and Lodging

355

(1)

Tip Reporting Requirements

356

(6)

Important Points for Management

362

(1)

References

362

(1)

Review Questions

362

(1)

Internet Sites

363

(2)

Part VI: Laws Relating to General Hotel Operation

365

(138)

Maintenance of Guest Registers

367

(6)

Examination of Guest Registers and Records by Attorneys and Others

367

(1)

Election Laws

367

(1)

Important Points for Management

368

(1)

References

368

(1)

Key Terms

368

(1)

Review Questions

368

(1)

Internet Sites

368

(1)

Illustrative Case

369

(4)

Consumer Protection Laws Affecting Hotels

373

(8)

The Federal Truth-in-Lending Act

373

(1)

State Laws on Credit Reporting

373

(1)

State Credit Card Laws

374

(1)

Consumer Contracts: Print Size and Plain Language Laws

375

(1)

Catering Contracts

375

(1)

Posting of Rates

376

(1)

No-Smoking Laws

376

(1)

Important Points for Management

377

(1)

References

377

(1)

Review Questions

377

(1)

Internet Sites

378

(3)

Public Health and Safety Requirements

381

(8)

Building Codes

381

(2)

Hotel Linens, Towels, and Glasses

383

(1)

Water Supplies, Sewage Systems, and Drainage

383

(1)

Contagious Diseases

384

(1)

Swimming Pools

384

(1)

Laws Regarding Aid to Choking Victims

384

(1)

Important Points for Management

385

(1)

References

386

(1)

Review Questions

386

(3)

Occupational Safety and Health Act

389

(16)

Reporting and Recordkeeping Requirements

390

(2)

Posting Requirements

392

(1)

Inspections: Employers' and Employees' Rights and Remedies

392

(3)

State Workplace Safety and Health Programs Under OSHA

395

(1)

OSHA Regulations on Bloodborne Pathogens

395

(3)

Medical Emergencies

398

(1)

Hazard Communication Standard

398

(2)

Important Points for Management

400

(1)

References

401

(1)

Review Questions

402

(1)

Internet Sites

402

(3)

Licensing and Regulation of Hotels by Cities, Towns, and Villages

405

(6)

Types of Regulation

405

(2)

Important Points for Management

407

(1)

References

407

(1)

Key Terms

408

(1)

Review Questions

408

(1)

Internet Sites

408

(3)

Telephone Service and Resale Rights

411

(6)

Resale of Interstate and International Telephone Service

411

(1)

Intrastate Calls

412

(1)

Coin-Operated Telephones

412

(1)

Telephone Regulations for the Hearing-Impaired

412

(1)

Important Points for Management

413

(1)

References

413

(1)

Key Terms

413

(1)

Review Questions

414

(1)

Internet Sites

414

(3)

417

(8)

417

(1)

Exemptions Under Copyright Law of 1976

418

(1)

Unauthorized Interception of Cable Television Broadcasts

418

(2)

Videodisc and Videocassette Movies

420

(1)

Important Points for Management

421

(1)

References

422

(1)

Key Terms

422

(1)

Review Questions

422

(1)

Internet Sites

422

(3)

Fire Safety Laws

425

(14)

Federal Laws---OSHA

425

(4)

State and Local Fire Legislation

429

(2)

Federal Fire Safety Act

431

(1)

Court Cases

432

(2)

Private Sector Aids

434

(1)

Important Points for Management

435

(1)

References

436

(1)

Key Terms

436

(1)

Review Questions

436

(1)

Internet Sites

437

(2)

Taxes

439

(10)

Franchise Taxes on Corporations

440

(1)

Unincorporated Business Income Taxes

440

(1)

Sales and Use Taxes

441

(1)

Hotel Room Occupancy Taxes

442

(1)

Federal Liquor Taxes

443

(2)

State Liquor Taxes

445

(1)

Important Points for Management

445

(1)

References

446

(1)

Review Questions

447

(1)

Internet Sites

447

(2)

Warranties and Product Liability

449

(16)

Warranties

449

(8)

Federal Laws on Product Liability

457

(2)

State Laws on Product Liability

459

(2)

Important Points for Management

461

(1)

References

461

(1)

Review Questions

462

(1)

Internet Sites

462

(3)

Antitrust Laws and Hotels

465

(18)

The Purposes of Antitrust Laws

465

(1)

Major Antitrust Statutes

465

(4)

Requirement of an ``Agreement''

469

(1)

Penalties for Violation of Antitrust Laws

470

(1)

Application of Antitrust Laws

471

(4)

Important Points for Management

475

(1)

References

475

(2)

Review Questions

477

(1)

Internet Sites

477

(1)

Illustrative Case

477

(6)

Understanding Franchising

483

(10)

What Is Franchising?

483

(1)

The Franchise Contract

483

(3)

Federal Trade Regulations

486

(2)

A Note on Hotel Management Contracts

488

(1)

Important Points for Management

489

(1)

References

489

(1)

Key Terms

490

(1)

Review Questions

490

(1)

Internet Sites

490

(3)

Legal Issues Involving the Internet

493

(10)

How the Internet Functions

493

(1)

Privacy Concerns

493

(1)

Antitrust Concerns

494

(1)

Music Copyright Concerns

495

(1)

Employees' Use of the Web

496

(1)

Important Points for Management

496

(1)

References

497

(1)

Key Terms

497

(1)

Review Questions

497

(1)

Internet Sites

497

(2)

Appendix

499

Internet Sites

497

(2)

Appendix: Sample Electronic Communication Systems and Resources Policy

499

(4)

Appendix A: Glossary of Selected Legal Terms

503

(8)

Appendix B: Hypothetical Example of Franchise Contract Provisions

511

(8)

Appendix C: National Labor Relations Act

519

(20)

Index

539

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Understanding Hospitality Law

Table of Contents

Supplemental Materials

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Understanding Hospitality Law

Table of Contents

Supplemental Materials

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