Understanding, Managing, and Implementing Quality : Frameworks, Techniques, and Cases

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Understanding, Managing, and Implementing Quality : Frameworks, Techniques, and Cases by Antony, Jiju; Preece, David, 9780203464083
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  • ISBN: 9780203464083 | 0203464087
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  • Copyright: 5/3/2002

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Considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques.
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