Understanding Organizational Change

This exciting new book fills the gap in the management literature on organizational change. It presents a balanced view with case vignettes of some well-known change techniques, and explorations of the reasons for their successes and failures.

1. Making Sense of Organizational Change2. The Discourse of Change: From Theory to Practice3. From Lewin to OD: Planned Approaches to Change4. Organizational Culture and Culture Change5. Organizational Learning, The Learning Organization and Appreciative Inquiry6. The Quality Movement - TQM and Business Process Reengineering7. A Measure of Change: Six Sigma and the Balanced Score Card8. Leading Change9. Power and Resistance10. Diversity Management11. Institutionalization and Change