Unearthing Business Requirements: Elicitation Tools and Techniques

A Volume of the Business Analysis Essential Library Series Learn how the business analyst works collaboratively with the project manager and other core team members to create plans that customize elicitation activities to the unique needs of the project. The author presents techniques used by successful business analysts and defines key business analysis terms. Examine the principles and practices for pragmatic, effective requirements elicitation and learn how to work collaboratively with project members and other core team members. Discover the steps necessary to create customized elicitation activities for the unique needs of each project.

Rosemary Hossenlopp, PMP the president and founder of Project Management Perspectives, LLC, a Silicon Valley¬-based project management consulting and training firm. Ms. Hossenlopp provides consulting and training in a variety of areas, including process engineering, project management, and business analysis. She has 20 years of project experience and has created project offices, launched many generations of new products, and guided global process improvement initiatives. Her experience includes directing large, global initiatives at corporations, including AT&T Consumer Products, Apple Computer, Tandem Computer, and Compaq Computer. Ms. Hossenlopp received her B.S. from Oregon State University and M.B.A. from Santa Clara University in Santa Clara, California.
Kathleen Hass, PMP is the Project Management and Business Analysis Practice Leader for Management Concepts. She has more than 25 years of experience in project management and business analysis, managing large, complex projects in the airline, telecommunications, retail, and manufacturing industries and in the U.S. federal government. Other titles in this series include: