Using E-Learning

Here's the book to help ensure that your organization really uses technology as an effective, efficient, and financially responsible way as part of any learning initiative. Learn what types of e-learning to use, how to blend technology with other forms of learning and how to implement e-learning projects that accomplish targeted goals.

Preface

vii

What Is This Book About?

vii

Who Should Read This Book?

viii

How Much Must I Already Know About E-Learning?

viii

How Is This Book Different?

viii

Section I: The New World of Training

1

(14)

The Potential of E-Learning

3

(12)

Using E-Learning for Organizational Purposes

3

(1)

Redefining E-Learning as a Tool

4

(1)

What E-Learning Can Do

5

(6)

What E-Learning Cannot Do

11

(1)

Your Turn

12

(3)

Section II: Improving Business Effectiveness

15

(64)

Increasing Revenues

17

(12)

Getting to Market Quicker

17

(3)

Promoting Products and Services

20

(3)

Selling Conventional Training

23

(2)

Your Turn

25

(4)

Improving Operations

29

(14)

Improving Workforce Performance

29

(3)

Recruiting and Retaining Better Employees

32

(3)

Advancing Specific Employees

35

(3)

Smoothing Labor Relations

38

(2)

Your Turn

40

(3)

Selling E-Learning

43

(12)

What Can You Sell

43

(1)

What Is Your Market?

44

(1)

Economics of Selling E-Learning

45

(3)

Refining Your Business Model

48

(2)

How to Sell E-Learning

50

(1)

Your Turn

51

(4)

Reducing Costs of Training

55

(24)

Can E-Learning Cut Training Costs?

55

(1)

Kinds of Costs

55

(1)

Delivery Costs

56

(3)

Development Costs

59

(4)

Infrastructure Costs

63

(3)

Travel Costs

66

(2)

Opportunity Costs

68

(3)

Costs of Informal Coaching

71

(2)

Your Turn

73

(6)

Section III: Improving the Reach and Quality of Training

79

(48)

Making Training Available to More People

81

(28)

Why Make Learning More Widely Available?

81

(2)

Busy Workers

83

(1)

Distant Workers

84

(3)

Mobile Workers

87

(4)

Learners with Language Difficulties

91

(2)

Learners of Different Cultures

93

(3)

Older Learners

96

(2)

Younger Learners

98

(1)

Learners with Disabilities

99

(8)

Your Turn

107

(2)

Accomplishing General Learning Goals

109

(18)

Getting Beginners Started

109

(6)

Turning Novices into Experts

115

(4)

Activating Self-Directed Learners

119

(2)

Increasing Transfer from Training to Work

121

(4)

Your Turn

125

(2)

Section IV: Reinventing the Training Function

127

(38)

Rethinking the Training Department

129

(14)

Revamping Training's Image

129

(2)

Aligning Training with Organizational Goals

131

(4)

Becoming a Profit Center

135

(4)

Your Turn

139

(4)

Blending E-Learning and Classroom Training

143

(14)

Why Blend Classroom Training and E-Learning?

143

(1)

Common Forms of Blending

144

(4)

Economics of Blending

148

(1)

Toward a Strategy for Blending

148

(6)

Your Turn

154

(3)

Creating Learning Environments

157

(8)

What Is a Personal Electronic Learning Environment?

157

(1)

Why Build Learning Environments?

158

(1)

Components of a Learning Environment

158

(1)

Building an Electronic Learning Environment

159

(3)

How Workers Will Learn---a Vision

162

(1)

Your Turn

163

(2)

References

165

(4)

About the Author

169

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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Summary

Table of Contents

Supplemental Materials

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Using E-Learning

Summary

Table of Contents

Supplemental Materials

Digital License