Web-Based Human Resources

Al Walker is a senior fellow at Towers Perrin, one of the world's largest human resources consulting firms. Walker is the Global Thought Leader and leading technologist of the human resource administration group in the Technology Solutions practice at Towers Perrin, which specializes in the application of technology to HR and management functions and examines new organizational models for more effective and efficient HR delivery. The author of over 30 articles on HR-related topics, Walker also serves on the editorial board of several leading HR journals.

Introduction: How the Web and Other Key Trends Are Changing Human Resources.

Part I: Web-Based HR: What It Looks Like.

Chapter 1: Best Practices in HR Technology.

Chapter 2: Web-Based Employee Self-Service: A Win-Win Proposition for Organizations and Employees.

Chapter 3: Web-Based Manager Self-Service: Adding Value to the Work.

Chapter 4: Web-Delivered Employee Benefits: From Why? To Wow!

Chapter 5: Web-Based Recruiting and Staffing.

Chapter 6: Internet-Age Performance Management: Lessons from High-Performing Organizations.

Chapter 7: Web-Based Compensation Planning.

Chapter 8: Technology and Employee Development.

Chapter 9: Implementing Web-Based Knowledge Management.

Part II: Designing and Implementing Web-Based HR.

Chapter 10: Creating A Business Case for Your Organization's Web-Based HR Initiative.

Chapter 11: A Framework for Transforming Your HR Function.

Chapter 12: Planning Your HR Technology Strategy and Web Architecture.

Chapter 13: Workflow Software- A Key Driver Behind HR Self-Service.

Chapter 14: HR Service Centers- The Human Element Behind the Technology.

Chapter 15: How to Implement an HR Service Center: The Technologies and Staff Needed.

Part III: Other Key Trends and Technologies Changing HR.

Chapter 16: HR Outsourcing in the Internet Era.

Chapter 17: Web-Based HR in an International Setting.

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