The Well-Managed Community Hospital

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Preface
The Infrastructure of the Well-Managed Community Hospital	p. 1
Hospitals and Health Care Organizations: Premises and Definitions	p. 3
Understanding the Hospital Organization: Open Systems Concepts	p. 21
Controlling Hospital Organizations: Closed System Concepts	p. 55
Foundations of the Hospital Organization	p. 99
The Governance and Finance Systems	p. 139
The Governing Board	p. 143
The Executive Office	p. 189
Planning and Marketing for Community Hospitals	p. 227
The Finance System	p. 275
Hospital Information Services	p. 331
The Clinical System	p. 369
The Emerging Roles of the Medical Staff	p. 371
Improving Quality and Economy in Patient Care	p. 421
Clinical Support Services	p. 477
Nursing Services	p. 529
The Human Resources and Plant Systems	p. 577
Human Resources System	p. 581
Plant Systems	p. 621
Glossary	p. 661
Index	p. 673
About the Author	p. 685
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