Work, Change and Competition: Managing for Bass

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ISBN: 9780415185264 | 0415185262
Cover: Nonspecific Binding
Copyright: 7/27/1999

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This book presents an in-depth study of organizational change and innovation in one of the UK's leading retail leisure companies. Based on a remarkably deep level of access, the authors provide a fascinating longitudinal study of the management process in action - both the formal, 'on stage' aspects of strategic change and the informal political back stage behavior of those involved.

List of figures

List of tables

xii

Acknowledgements

xiii

Glossary

xiv

Introduction

(8)

The Genesis of the book

(1)

Core concerns and themes

(2)

Methodology

(4)

Structure of the book

(2)

The changing nature of public house retailing

(18)

Introduction

(1)

The UK pub retailing sector at the turn of the 1990s

(4)

The UK pub retailing sector in the 1990s

(12)

Summary

(2)

Bass PLC

(23)

Introduction

(1)

The new Bass PLC organization

(2)

Managed houses in the early days of the new regime

(3)

Management and managing in the regions

(2)

The Bass Retail System

(5)

Initiating change from the inside

(2)

The end of the Regional Barons

(1)

Gender and public house management

(4)

Trade unions in Bass Taverns and their derecognition

(1)

Summary

(2)

Management and managing

(17)

Management as the construction of meanings and identities in and through organizations

(4)

The contexts of managerial activities

(1)

Managerial activities and identities as continually shifting

(2)

Variety in managerial work

(3)

Managerial activity as political and ideological

(1)

Management and performance

(4)

Change and changing

(22)

Change versus changing

(2)

Individualistic, group and systems perspectives on planned change

(2)

Organization Development

(2)

OD: Critique

(1)

Emergent/contextual-processual approaches to studying strategic change

(8)

Change agents: analysing the role

(4)

Change outcomes and experiences

(3)

The emergence of a change strategy in Bass Taverns

(28)

Introduction

(1)

The emergence of a strategy for change

(6)

Change processes

(8)

Selling the changes

103

(4)

Organizing for portfolio management

107

(1)

`Develop Pubs' core process: what was different?

108

(2)

`Operate Pub's core process: the emerging differences

110

(3)

The politics of organizational change

113

(3)

Summary

116

(1)

Changing the organization

117

(22)

Introduction

117

(1)

The genesis of the organizational options

117

(2)

The organizational options matrix

119

(2)

Conservative Centralism

121

(2)

Radical Centralism

123

(1)

Conservative Decentralization

124

(2)

Radical Decentralization

126

(1)

The way ahead

127

(1)

Decision time

128

(5)

The launch of the New Retailing Initiative

133

(4)

The launch event as process

137

(1)

Summary

138

(1)

Managers and change

139

(49)

Introduction

139

(1)

Change and senior management

139

(3)

The change to teamworking

142

(16)

Change and power

158

(10)

Changing roles

168

(7)

Changing relationships

175

(2)

Changes in recruitment, selection and career structures

177

(6)

Careers and motivation

183

(4)

Summary

187

(1)

Performance assessment of the change programme

188

(8)

Was it worth the time and effort?

195

(1)

Conclusion

196

(21)

Change and changing

203

(5)

Power / knowledge / empowerment

208

(2)

Teamworking

210

(2)

Gender

212

(1)

Technology

213

(1)

Management and managing

214

(1)

Sustainability

215

(1)

Closing time

216

(1)

Bibliography

217

(8)

Index

225

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Work, Change and Competition: Managing for Bass

Summary

Table of Contents

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Work, Change and Competition: Managing for Bass

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Table of Contents

Supplemental Materials

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