A Workbook on Congregational Conflict for Pastors and Church Leaders

You will discover: [ The signs of a conflict you should address. [ The tools to analyze conflict. [ How to make a plan of action. [ What to do to help those in conflict settle their issues. [ What to do to help those in conflict find reconciliation. [ How to work with difficult personalities. [ How to work with groups and committees in conflict. [ How to avoid the most common mistakes in conflict work. [ When to get professional help. This Workbook is a valuable resource for the pastor or church officer who is faced with congregational conflict, lacks specific conflict response training, and needs to help her or his congregation through a troubling conflict. It also serves as a working tool and a resource for learning and training.