Workscripts Perfect Phrases for High-Stakes Conversations

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Workscripts Perfect Phrases for High-Stakes Conversations by Pollan, Stephen M.; Levine, Mark, 9780470633243
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  • ISBN: 9780470633243 | 0470633247
  • Cover: Paperback
  • Copyright: 12/21/2010

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What to say in today's toughest workplace situations Whatever trust previously existed between employer and employee has been torn into millions of pink slips, thanks to the latest recession. As a result, the rules for how managers and employees can successfully communicate have been irrevocably changed. Whether you're a manager or employee, Workscripts explains what to say in life's toughest situations at work, including: Negotiating severance Performance reviews Responding to a pay cut Asking for a raise or promotion Terminating a friend Job interviews Dealing with difficult bosses And many more