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E-Business Service Level Agreements: ...
by Hiles, Andrew Hon FBCI, EIoSCM
ISBN: 9780964164895
Copyright:
Nonspecific Binding
Creating A Customer-Focused Help Desk
by Andrew Hiles, Hon FBCI, EIoSCM
ISBN: 9780964164864
Service Level Agreements: Winning a ...
ISBN: 9780964164840