Assisted Living Administration and Management

, by Yee-Melichar, Darlene; Boyle, Andrea Renwanz; Flores, Cristina

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ISBN: 9780826104663 | 0826104665
Cover: Paperback
Copyright: 9/29/2010

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Assisted Living Administration Management contains all the essentials for students new to the field, as well as nuanced information for professionals looking to fine-tune their skills. This comprehensive resource provides deeper insights to address the ever-changing world of the assisted living community, containing effective best practices and model programs in elder care. The authors provide the necessary tools and tips to maximize the overall health, safety, and comfort of residents.

Contributors	p. xiii
Foreword	p. xv
Preface	p. xix
Acknowledgments	p. xxiii
List of Figures	p. xxv
List of Tables	p. xxvii
Organizational Management
The Assisted Living Industry: Context, History, and Overview	p. 1
Learning Objectives	p. 1
Introduction	p. 1
Historical Evolution of Assisted Living	p. 7
Defining Assisted Living	p. 8
Resident Characteristics	p. 14
Challenges in the Assisted Living Field	p. 16
Conclusions	p. 18
Policy, Licensing, and Regulations	p. 21
Learning Objectives	p. 21
Introduction	p. 21
State Policy and Regulation	p. 23
Federal Statutes That Impact Assisted Living	p. 44
Conclusions	p. 50
Organizational Overview	p. 53
Learning Objectives	p. 53
Introduction	p. 53
Service Models	p. 55
Organizational Patterns by Size and Model	p. 58
Business Models	p. 59
Specific Affiliations	p. 63
Future Landscape	p. 66
Conclusions	p. 67
Human Resources Management
Recruiting and Hiring Staff	p. 69
Learning Objectives	p. 69
Introduction	p. 69
Factors Influencing Workforce Recruitment	p. 71
The Recruitment Process	p. 72
Conclusions	p. 90
Training Staff	p. 93
Learning Objectives	p. 93
Introduction	p. 93
Orientation for Assisted Living Employees	p. 95
Direct Care Staff	p. 95
Facilitating Staff Training Through Learning Circles: A Model for Training	p. 108
Conclusions	p. 111
Retaining Employees and Empowerment	p. 113
Learning Objectives	p. 113
Introduction	p. 113
Staff Turnover	p. 114
Retention Strategies	p. 117
Conclusions	p. 131
Continuing Education	p. 133
Learning Objectives	p. 133
Introduction	p. 133
Continuing Education	p. 133
Regulatory Requirements	p. 137
Model Continuing Education Programs	p. 141
Conclusions	p. 149
Business and Financial Management
Business, Management, and Marketing	p. 151
Learning Objectives	p. 151
Introduction	p. 151
Management Theories	p. 152
Management Method and Style	p. 158
Management and Organizational Structure	p. 161
The Business Plan	p. 170
Operational Plan and Planning System	p. 178
Information and Technology Support Services	p. 182
Marketing Approaches	p. 185
Conclusions	p. 188
Financial Management in Assisted Living Facilities	p. 193
Learning Objectives	p. 193
Introduction	p. 194
Accounting Systems	p. 194
Organization	p. 199
Department Titles and Staff	p. 206
Use of Accounting and Financial Software	p. 210
Financial Reporting	p. 213
Accounting Procedures	p. 223
Account Records	p. 226
Budget Preparation and Execution	p. 228
Financial Ratio Analysis	p. 231
Risk Management	p. 235
Most Common Accounting Terms and Definitions	p. 240
Conclusions	p. 241
Legal Concepts and Issues in Assisted Living Facilities	p. 243
Learning Objectives	p. 243
Introduction	p. 243
Tort Law	p. 244
Contracts	p. 256
Evictions	p. 266
Estate Planning	p. 270
Advance Planning	p. 273
Surrogate Decision-Making	p. 277
Conclusions	p. 280
Environmental Management
Accessibility, Fire Safety, and Disaster Preparedness	p. 283
Learning Objectives	p. 283
Introduction	p. 283
Regulations, Laws, and Statutes	p. 284
Issues Related to Accessibility, Fire Safety, and Disaster Preparedness	p. 287
Case Study	p. 295
Conclusions	p. 296
Models of Care	p. 299
Learning Objectives	p. 299
Introduction	p. 299
Models of Care in Assisted Living Facilities	p. 300
Culture Changes in Long-Term Care Delivery and Assisted Living Facilities	p. 303
Best Practices in Cultural Changes	p. 305
Case Study	p. 313
Conclusions	p. 314
Universal Design and Aging-in-Place	p. 317
Learning Objectives	p. 317
Introduction	p. 317
Universal Design in Assisted Living Facilities	p. 318
Aging-in-Place	p. 323
Issues Related to Universal Design	p. 328
Issues Related to Aging-in-Place	p. 329
Case Study	p. 332
Conclusions	p. 333
Resident Care Management
Diversity Issues	p. 335
Learning Objectives	p. 335
Introduction	p. 335
Concepts of Culture, Ethnicity, and Heritage Consistency	p. 336
Diversity Issues	p. 344
Case Study	p. 351
Conclusions	p. 352
Physical Aspects of Aging	p. 355
Learning Objectives	p. 355
Introduction	p. 355
Overview of Normal Physiologic Changes Associated With Aging	p. 356
Case Study	p. 363
Issues Related to Selected Physical Aspects of Aging	p. 364
Conclusions	p. 378
Psychological Aspects of Aging	p. 381
Learning Objectives	p. 381
Introduction	p. 381
Overview of Normal Psychological Changes Associated With Aging	p. 382
Issues Related to Psychological Aspects of Aging	p. 384
Case Study	p. 400
Conclusions	p. 401
Resident's Rights	p. 403
Learning Objectives	p. 403
Introduction	p. 403
Protection of Civil Rights	p. 404
Protection of Social and Ethical Rights	p. 407
Issues Related to Resident's Rights	p. 408
Professional Resources to Address Resident Rights	p. 413
Case Study	p. 415
Conclusions	p. 416
Appendix	p. 417
Index	p. 435
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