Supply Chain Performance Collaboration, Alignment and Coordination

Valérie Botta-Genoulaz has been involved in several research projects in supply chain management and information systems and coordinated the second COPILOTES research project. Her research interests address supply chain management, information sharing, ERP systems, collaborative practices, and their impact on enterprise performance.

Jean-Pierre Campagne is Head of the LIESP Laboratory in Lyon, France and he coordinated the COPILOTES project. His research focuses on the synchronization of flows and activities in the supply chain, and on distributed inventory management.

Daniel Llerena has been involved in several research projects in supply chain management and experimental economics. His research is focused on information sharing in the supply chain, combining theoretical approaches such as game theory and behavioral economics.

Claude Pellegrin has been involved in several research projects in supply chain management, manufacturing strategy, production management and project management. He focuses particularly on the combination of qualitative and quantitative methodologies in empirical research.

Introduction xi
Valérie BOTTA-GENOULAZ, Jean-Pierre CAMPAGNE, Daniel LLERENA and Claude PELLEGRIN

PART I. FOCUS ON COLLABORATIVE PRACTICES 1

Chapter 1. Modeling the SC Collaboration–Performance Relationship in Empirical Research 3
Claude PELLEGRIN, Valérie BOTTA-GENOULAZ and Jean-Pierre CAMPAGNE

1.1. Introduction: the SC collaboration–performance relationship in question 3

1.2. Analyzing the SC collaboration–performance link in empirical research 10

1.3. Towards a categorization of empirical studies on the SC collaboration– performance linkage 30

1.4. Summary and conclusion 45

1.5. Bibliography 47

Chapter 2. Information-sharing Practices and their Impacts on Supply Chain Performance 53
Valérie BOTTA-GENOULAZ and Claude PELLEGRIN

2.1. Introduction 53

2.2. Role of information and IS in supply-chain collaboration 54

2.3. Role of content and conditions in information sharing 62

2.4. Conceptual framework for questioning information-sharing practices 68

2.5. Illustration: examples of analysis 78

2.6. Conclusion 86

2.7. Bibliography .87

Chapter 3. Modeling and Evaluation of Industrial Practices’ Impacts on Performance 95
France-Anne GRUAT LA FORME, Émilie BAUMANN-CHARDINE, Jean-Pierre CAMPAGNE and Valérie BOTTA-GENOULAZ

3.1. Objectives 95

3.2. Characterization of global performance 96

3.3. Characterization models for supply chain practices 109

3.4. Characterization of relationships between practices and their impacts on performance 120

3.5. Conclusion 134

3.6. Bibliography 134

PART II. FOCUS ON STRATEGIC ALIGNMENT OF INFORMATION SYSTEMS 139

Chapter 4. Inter-organizational Strategic Alignments in a Jewelry Supply Chain using RFID: a Case Study 141
Carine DOMINGUEZ, Blandine AGERON, Gilles NEUBERT and Ishraf ZAOUI

4.1. Introduction 141

4.2. IT as a key issue for supply chain performance 143

4.3. Strategic alignment in a supply chain 145

4.4. RFID 149

4.5. Case study methodology 151

4.6. Intra- and inter-organizational strategic alignment routes 164

4.7. Conclusion 165

4.8. Bibliography 166

Chapter 5. Ontology of SCOR for the Strategic Alignment of Organizations and Information Systems 171
Pierre-Alain MILLET, Lorraine TRILLING, Thierry MOYAUX and Omar SAKKA

5.1. Introduction 171

5.2. Background 174

5.3. SCOR model and its representations in XML (ARIS and OWL) 186

5.4. Use of business models and ontology for strategic alignment 197

5.5. Conclusion 206

5.6. Bibliography 207

PART III. FOCUS ON COORDINATION MECHANISMS 211

Chapter 6. Analysis of Strategic Behaviors within Supply Chains: Complementarity between Modeling and Experimentation Methodologies 213
Xavier BOUCHER, Patrick BURLAT, Alexis GARAPIN, Daniel LLERENA and Natallia TARATYNAVA

6.1. Introduction 213

6.2. Methodological approaches 215

6.3. Scientific protocol and a specific case study 220

6.4. Conclusion 235

6.5. Bibliography 236

Chapter 7. Coordination Mechanism as a Mitigation Action to Manage Supply Chain Risks 239
Gülgün ALPAN, Van-Dat CUNG, Fabien MANGIONE and Gonca TUNCEL

7.1. Risk management in supply chains 239

7.2. A SC model 241

7.3. Using a coordination mechanism as a risk mitigation action 242

7.4. A PN model of SC networks subject to operational risks 248

7.5. Numerical results on the buyer-vendor coordination 260

7.6. Conclusion 262

7.7. Bibliography 262

Chapter 8. Simulation of Trust in Supply Chains 267
Yacine OUZROUT, Ludivine CHAZE, Olivier LAVASTRE, Carine DOMINGUEZ and Syed Hossain AKHTER

8.1. Introduction 267

8.2. Literature review: the impact of trust on information-sharing and collaboration 268

8.3. Literature review: from trust in the organization to trust in interorganizational relationships 273

8.4. The trust model: criteria and variables to define trust 281

8.5. The trust model: the proposed trust model 286

8.6. Literature review: trust as seen by computer scientists 291

8.7. The simulation model 293

8.8. Simulation model: the case study 300

8.9. Conclusion and perspectives 306

8.10. Bibliography 307

Chapter 9. Value of Lead Time and Demand Information Sharing in Supply Chains 317
Ali MEHRABI, Thierry MOYAUX and Armand BABOLI

9.1. Introduction 317

9.2. Literature review 318

9.3. Upstream IS 321

9.4. Downstream IS 331

9.5. Conclusion 338

9.6. Bibliography 338

Chapter 10. Coordination of Replenishment Policies: Game Theory and Uncertainty in Supply Chains 341
Daniel LLERENA, Thierry MOYAUX and Armand BABOLI

10.1. Introduction 341

10.2. Method of investigation 343

10.3. Game theory analysis of the coordination of ordering strategies 347

10.4. Discussion 353

10.5. Conclusion 356

10.6. Appendix: raw data obtained from numerical experimentations 357

10.7. Bibliography 360

List of Authors 363

Index 367

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