Part 1 A New Logic for Sales Transformation Chapter 1 Time for Change 3 Chapter 2 A New Way of Seeing Change 11 Chapter 3 Examples of X-to-Y Change 21 Chapter 4 Selling in an XY World 33 Chapter 5 Sales Management in an XY World 47 Chapter 6 Sales Leadership in an XY World 57
Part 2 A Change in Buying Chapter 7 How Customers View the X-to-Y Shift 69 Chapter 8 Turbulent Skies 73 Chapter 9 Disruption in Customer Buying Processes 81 Chapter 10 What Customers Expect from Salespeople 97
Part 3 Salespeople—Selling Change Chapter 11 Great Selling: Navigation Skills 115 Chapter 12 Great Selling: Core Selling Behaviors 125 Chapter 13 Great Selling: Addressing Buying Delays 149
Part 4 Sales Managers and Sales Leaders: Changing Selling Chapter 14 Great Sales Management: Leading People 169 Chapter 15 Great Sales Management: Developing People 181 Chapter 16 Great Sales Management: Executing the Plan 195 Chapter 17 Great Sales Leadership 207
Part 5 Conclusions Chapter 18 Pivotal Moments 219 Chapter 19 Summary of Selling Vision 227
Acknowledgments 235 Index 237
What is included with this book?
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.
Please wait while the item is added to your bag...
×
Digital License
You are licensing a digital product for a set duration. Durations are set forth in the product description,
with "Lifetime" typically meaning five (5) years of online access and permanent download to a supported device. All licenses are non-transferable.