User-centered Agile Method

Dominique Deuff worked at the National Institute of Informatics in Japan for 2? years before coming back to France in June 2006 and joining Orange Labs France Telecom as a developer in a Scrum team. In 2008, she graduated with a Master's degree in ergonomics and has since then been applying her new skills to various projects at Orange Labs Lannion.

Mathilde Cosquer joined Orange Labs as an ergonomist after completing her PhD on the question of transparency of technical devices from the user's point of view. She has taken part in the design and evaluation of numerous innovating services, but over the past four years, she has been more particularly involved in projects of interpersonal communication services.

Preface

Introduction

Introduction to the methods used

Sources of the research

Description of the method

Case studies

Conclusion

Bibliography

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