Diversity at Work The Practice of Inclusion

Bernardo M. Ferdman, Ph.D. (Editor) is professor of organizational psychology at Alliant International University in San Diego and a leadership and organization development consultant. He is a SIOP Fellow and consults, writes, speaks, teaches, and conducts research on diversity and inclusion, multicultural leadership, Latinos & Latinas in the workplace, and bringing one's whole self to work.

Barbara R. Deane (Associate Editor) is editor-in-chief for DiversityCentral.com and the Cultural Diversity at Work Archive and vice-president of The GilDeane Group, Inc. She writes, edits, consults, and speaks on diversity and inclusion and cross-cultural business issues.

A division of the American Psychological Association and established in 1945, the Society for Industrial and Organizational Psychology (SIOP) is the premier association for professionals charged with enhancing human well-being and performance in organizational and work settings. SIOP has more than 7,000 members.

List of Figures and Tables

Foreword (Allan Church & Janine Waclawski)

Preface & Acknowledgments (Bernardo M. Ferdman & Barbara Deane)

The Editors

The Authors

PART I: FRAMEWORKS FOR UNDERSTANDING INCLUSION

Chapter 1: Inclusion: What Is It And How Does It Connect To Diversity? (Bernardo M. Ferdman)

Chapter 2: Communicating About Diversity And Inclusion (V. Robert Hayles)

PART II: INDIVIDUAL AND INTERPERSONAL PERSPECTIVES AND PRACTICES

Chapter 3: Creating Inclusion For Oneself: Knowing, Accepting And Expressing One’s Whole Self At Work (Bernardo M. Ferdman & Laura Morgan Roberts)

Chapter 4: Strengthening Interpersonal Awareness And Fostering Relational Eloquence (Ilene C. Wasserman)

Chapter 5: Intercultural Competence: Vital Perspectives For Diversity And Inclusion (Janet Bennett)

Chapter 6: The Work Of Inclusive Leadership: Fostering Authentic Relationships, Modeling Courage And Humility (Plácida V. Gallegos)

PART III: ORGANIZATIONAL AND SOCIETAL PERSPECTIVES AND PRACTICES

Chapter 7: From Diversity To Inclusion: An Inclusion Equation (Mary-Frances Winters)

Chapter 8: Inclusive Human Resource Management: Best Practices And The Changing Role Of Human Resources (Lynn R. Offerman & Tessa E. Basford)

Chapter 9: Inclusive Organization Development: An Integration Of Two Disciplines (Allan H. Church, Christopher T. Rotolo, Amanda C. Shull, & Michael D. Tuller)

Chapter 10: The Development Of Inclusive Leadership Practice And Processes (Lize Booysen)

(43 pp. including artwork at the end)

Chapter 11: Creating Inclusive Climates In Diverse Organizations (Lisa Nishii & Robert Rich)

Chapter 12: Models Of Global Diversity Management (Karsten Jonsen & Mustafa Özbilgin)

Chapter 13: Fostering Inclusion From The Inside Out To Create An Inclusive Workplace: Corporate/Organizational Efforts In The Community And The Global Society (Michàlle E. Mor Barak & Preeya Daya)

PART IV: KEY APPLICATION ISSUES AND DOMAINS

Chapter 14: Global Benchmarks For Diversity And Inclusion (Julie O’Mara)

Chapter 15: The Chief Diversity Officer’s View Of The Diversity And Inclusion Journey At Weyerhaeuser (Effenus Henderson)

Chapter 16: Creating Diverse And Inclusive Colleges And Universities (Kumea Shorter-Gooden)

Chapter 17: Fostering Inclusion From The Outside In: Engaging Diverse Citizens In Dialogue And Decision Making (Carolyn Lukensmeyer, Margaret Yao, & Theo Brown)

Chapter 18: Building A Culture Of Inclusion: The Case Of Unaids (Alan Richter)

Chapter 19: Inclusion At Societal Fault Lines: Aboriginal Peoples Of Australia (Charmine Härtel, Dennis Appo, & Bill Hart)

PART V: MOVING FORWARD

Chapter 20: Inclusion As A Transformational Diversity And Business Strategy (Michael Wheeler)

Chapter 21: Diversity And Inclusion In The Workplace: An I/O Psychologist’s Perspective (Angelo S. DeNisi)

Chapter 22: Inclusion: Old Wine In New Bottles? (Stella M. Nkomo)

Chapter 23: Practicing Inclusion: Looking Back And Looking Ahead (Bernardo M. Ferdman & Barbara R. Deane)

Name Index

Subject Index

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