Communication Skills for Working With Elders

Wright State Univ., Dayton, OH. A guide to overcoming barriers in communication when working with the elderly, for anyone involved in the social, emotional, or health care of elderly people. Includes a new chapter on computers and the older generations. May also serve as an undergraduate textbook in gerontology. Previous edition: c1987. Softcover.

Barbara Bender Dreher, PhD, is Professor Emerita of Communication and former director of the speech and hearing curriculum at Wright State University in Dayton, Ohio.

Introduction

ix

Bridges to Understanding

1

(24)

Two-Way Nature of Communication

Functions of Communication

Need and Desire for Communication as a Variable of Personality

Form of Communication as a Variable of Personality

Theories of Aging

Changing Mental Functioning of the Elderly

Social Expectations and Realities

Exercises

How Aging Affects Communication

25

(18)

Social Changes That Affect Communication

Physical Changes That Affect Communication

Delicate Balance in Voice and Articulation

Changes in Hearing

Exercises

Interacting With the Elderly

43

(17)

How the Elderly Perceive Themselves

Initiating and Maintaining Relationships

Interviewing

Interacting Empathically

Gaining Compliance

Exercises

How Illness Affects Communication Skills

60

(26)

Case Study of an Aphasic

Effects of Stroke

Case Study of a Dysarthric

Effects of Medical Conditions

Case Study of a Laryngectomee

Effects of Surgery

Family's Reaction

Anxiety and Depression

Therapeutic Relationship

Exercises

Exchanging Messages Despite Barriers

86

(19)

Modifying Your Reception

Modifying Your Vocal Production

Special Adaptations for the Intellectually Impaired

Modifying Your Language

Telephoning

Touching

Exercises

Decision Making With the Elderly

105

(9)

Timing and Tact

Exploring Alternatives

Charting Pros and Cons

Mobilizing From Past Strengths

Exercises

Group Involvement

114

(15)

Values of Group Communication

Kinds of Groups

Procedures in Groups

Functional Roles

Maintaining Good Participation

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Communication Skills for Working With Elders

Summary

Author Biography

Table of Contents

Supplemental Materials