Individualization and the Delivery of Welfare Services Contestation and Complexity

The conception of welfare services has changed radically. The focus has shifted from a paternalistic conception of what the state and professionals can do for, or to, needy clients to a post-paternalistic conception of services that respond to and develop self-determining capacities of individual service users or consumers. This book examines the contradictions and complexities of contemporary individualized welfare services, with special reference to service user groups who are deeply dependent in ongoing ways on service delivery for their quality of life.

Anna Yeatman is Canada Research Chair, Department of Political Science, University of Alberta, Canada  Gary Wayne Dowsett is Deputy Director, Australian Research Centre in Sex, Health and Society, La Trobe University, Australia  Michael Fine is an Associate Professor, Department of Sociology, Macquarie University, Sydney, Australia  Diane Gursansky is a Senior Lecturer, School of Social Work & Social Policy, University of South Australia, Australia