Let's Talk Culture The conversations you need to create the team you want

Packed with research-based insights from leading workplaces, Let’s Talk Culture is the how-to guide for people leaders who want to shape a world-class team culture by design.

Successful leaders and organizations know that culture is the unseen advantage of world-class teams. But can it be influenced? And what role do managers play in building and shaping it? Author and expert in leader communication, Shane Michael Hatton, says the research suggests it can be influenced and that the people leader plays a crucial role – but it all starts with effective communication.

Based on extensive research with people leaders on the ground, Let’s Talk Culture reveals the five practical conversations people leaders need to have to design a world-class team culture within their organzation. An easy-to-understand guide for future culture champions, this book will give you the tools to build a team that attracts and retains your top talent, confidently address cultural inconsistencies in the workplace and meaningfully reward the behaviors that strengthen your team culture.

Shane Michael Hatton is an expert in leader communication, blending his experience in business and psychology to help leaders communicate, connect and collaborate more effectively in order to bring out the best in those they lead. As a speaker, coach and trainer, Shane has partnered with well known and loved businesses across the public, private and not-for-profit sectors. He is a Gallup-Certified Strengths Coach and the author of Lead the Room: Communicate a message that counts in moments that matter.

Preface Part One: A Conversation about Culture 1. We’re all a little different 2. The unseen advantage 3. The problem with culture 4. The conversations before the conversations Part Two: Culture Conversations 5. The expectation conversation – make the unspoken spoken 6. The clarification conversation – make the invisible observable 7. The communication conversation – make the words a language 8. Pick three and make it easy to see Part Three: Keeping the Conversation Going 9.The confrontation conversation – make feedback less difficult 10. The celebration conversation – make recognition more meaningful 11. The dark side of culture 12. The path forward Some final thoughts Say it again