Transforming Health Care Leadership A Systems Guide to Improve Patient Care, Decrease Costs, and Improve Population Health

Michael Maccoby, PhD, is president of The Maccoby Group in Washington, DC and an associate fellow at the Said Business School, Oxford University.

Clifford L. Norman, MA, ASQ Certified Quality Engineer, is a consultant with Associates in Process Improvement (API) and co-owner of Profound Knowledge Products, Inc. He is a member of the American Society for Quality (ASQ).

C. Jane Norman, BS, MBA, ASQ Certified Quality Engineer, is a consultant and president of Austin API, Inc. and Profound Knowledge Products, Inc.

Richard Margolies, PhD, is a psychologist and vice president of the Maccoby Group who assists leaders in developing their leadership and strategy.

Figures, Tables, and Exhibits

Preface

The Authors

Part 1. The Challenge to Health Care Organizations and Creating the Leadership Team to Lead

Chapter 1.  Introduction: From Management Myths to Strategic Intelligence

Chapter 2.  Why and How Health Care Organizations Need to Change

Chapter 3:  Leading Health Care Change

Chapter 4:  Developing a Leadership Philosophy

Part 2: Strategic Intelligence and Profound Knowledge for Leading

Chapter 5:  Leading with Strategic Intelligence and Profound Knowledge

Chapter 6:  Changing Health Care Systems with Systems Thinking

Chapter 7:  Statistical Thinking for Health Care Leaders

Chapter 8:  Understanding the Psychology of Collaborators

Chapter 9:  A Health Care Leader’s Role in Building Knowledge

Part 3: Learning from other Leaders and Creating a Path Forward

Chapter 10: Three Case Studies: Mastering Change

Chapter 11: Leading Change: First Steps in Employing Strategic Intelligence to Get Results

Appendix

Glossary

Index

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.