70-270: MCSE Guide to Microsoft Windows XP Professional, Enhanced

, by Stewart, James Michael; Tittel, Ed; Melendez, Angel; McCann, Brian T.

Note: Supplemental materials are not guaranteed with Rental or Used book purchases.

ISBN: 9780619217518 | 0619217510
Cover: Paperback
Copyright: 4/18/2005

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This full-color hands-on guide book has been enhanced to make learning even easier by offering more detailed lab setup instructions, expanded chapter summaries, and new practice exams that will reinforce the skills learned. It will empower students to successfully pass the MCSE/MCSA certification exam while preparing them to face the real-world challenges of a Microsoft networking professional. The book includes a CD-ROM featuring CoursePrep ExamGuide content as well as CoursePrep test preparation software from MeasureUp, a company approved by Microsoft to develop MCP Exam test prep software offering demos and practice exams.

INTRODUCTION

xvii

CHAPTER ONE Introduction to Windows XP Professional

(34)

The Microsoft Networking Family

(2)

Windows XP

(2)

Other Client Operating Systems

(1)

Choosing Between Windows XP Professional and Windows XP Home Edition

(2)

The Windows XP Environment

(5)

Multiple Processors

(1)

Multitasking

(1)

Multithreading

(1)

File Systems

(1)

Active Directory

(1)

Security

(1)

Compatibility

(1)

Storage

(1)

Connectivity

(1)

System Recovery

(1)

Remote Capabilities

(1)

Help and Support Services

(1)

Intelligent User Interface

(3)

Overview of New Features

(2)

IntelliMirror

(1)

Windows Messenger Service

(1)

Windows Media Player 8

(1)

Windows Movie Maker

(1)

Autoplay

(1)

Desktop

(1)

Windows XP Professional Hardware Requirements

(3)

Hardware Compatibility List

(1)

Finding the HCL

(1)

Why the HCL Is So Important

(1)

Preparing a Computer to Meet Upgrade Requirements

(1)

Networking Models

(2)

Workgroup Model

(1)

Domain Model

(1)

Windows XP Architecture

(6)

The Meaning of Modular

(5)

Memory Architecture

(1)

Chapter Summary

(1)

Key Terms

(2)

Review Questions

(4)

Case Projects

(2)

CHAPTER TWO Installing Windows XP Professional

(46)

Upgrading Versus Installing

(2)

Upgrading

(2)

Clean Installation

(1)

Windows XP Upgrade Advisor

(1)

Booting Multiple Operating Systems

(2)

Planning the Installation

(1)

Types of Attended Installations

(5)

Installing over the Network

(3)

CD-ROM Installation Launched from Setup Boot Floppies

(1)

Using a Bootable CD

(1)

CD-ROM Launch from Existing OS

(1)

Important Setup Option Differences

(1)

Text Mode Setup

(1)

GUI Setup Method

(1)

Advanced Customized Installation Options

(12)

Automated Installations

(6)

Using Remote Installation Service (RIS)

(2)

Using Windows Installer Service (WIS)

(1)

Using Systems Management Server (SMS)

(1)

Using Remote Installation Preparation (RIPrep)

(1)

Using SYSPREP

(2)

WINNT and WINNT32

(4)

WINNT

(1)

WINNT32

(3)

Partitioning the Hard Disk

(3)

Volume Licensing

(1)

Activating Windows XP

(2)

Windows XP Professional Setup: Step-by-Step from Floppies or from a Bootable CD

(6)

Upgrading to Multiple Processors

(1)

Removing Windows XP Professional

(2)

Chapter Summary

(1)

Key Terms

(2)

Review Questions

(3)

Case Projects

(1)

CHAPTER THREE Using the System Utilities

(50)

Control Panel Overview

(35)

Accessibility Options

(2)

Add Hardware

(1)

Add or Remove Programs

(2)

Administrative Tools

(1)

Date and Time

(2)

Display

(3)

Folder Options

(1)

Fonts

(1)

Game Controllers

(1)

Internet Options

(1)

Keyboard and Mouse

(1)

Network Connections

(1)

Phone and Modem Options

(1)

Power Options

(3)

Printers and Faxes

(1)

Regional and Language Options

(2)

Scanners and Cameras

101

(1)

Scheduled Tasks

102

(1)

Sounds and Audio Devices

103

(1)

Speech

104

(1)

System

104

(13)

Taskbar and Start Menu

117

(1)

User Accounts

117

(1)

Microsoft Management Console Overview

117

(4)

The MMC Console

118

(1)

Snap-Ins

119

(1)

Using the MMC

120

(1)

Administrative Tools

121

(2)

PCMCIA or PC Cards

123

(1)

Chapter Summary

124

(1)

Key Terms

125

(1)

Review Questions

126

(4)

Case Projects

130

(1)

CHAPTER FOUR Managing Windows XP File Systems and Storage

131

(72)

File Storage Basics

132

(10)

Basic Storage

132

(3)

Dynamic Storage

135

(7)

Drive Configurations

142

(2)

File Systems

144

(6)

FAT and FAT32

144

(1)

NTFS

145

(1)

Converting File Systems

146

(2)

File Compression

148

(2)

Disk Management Actions

150

(15)

The Properties Dialog Boxes

153

(6)

Drive Letters and Mount Points

159

(3)

Disk Cleanup

162

(1)

Check Disk

163

(1)

Defragmentation

163

(1)

FSUTIL

164

(1)

Folder Options

165

(1)

File System Object Level Properties

166

(8)

NTFS Folder Object

166

(2)

FAT/FAT32 Folder Object

168

(1)

NTFS File Object

169

(2)

FAT/FAT32 File Object

171

(1)

NTFS-Mounted Volume Object

172

(1)

FAT/FAT32-Mounted Volume Object

173

(1)

Managing NTFS Permissions

174

(5)

NTFS File and Folder Permissions

174

(4)

Rules for Working with NTFS Permissions

178

(1)

Inheritance of Permissions

179

(1)

Troubleshooting Access and Permission Problems

179

(1)

Simple File Sharing

180

(1)

Managing Shared Folders

181

(6)

Working with Media Folders and the Customize Tab

187

(1)

Zipping Files and Compressed Folders

188

(1)

Burning CDs

188

(1)

Using Offline Files

189

(4)

Folder Redirection

193

(1)

Removable Media

194

(1)

The Microsoft Distributed File System

194

(1)

Chapter Summary

195

(1)

Key Terms

196

(2)

Review Questions

198

(3)

Case Projects

201

(2)

CHAPTER FIVE Users, Groups, Profiles, and Policies

203

(54)

Windows XP Professional User Accounts

204

(2)

Types of Windows XP Professional User Accounts

204

(1)

How Accounts Interact with a Windows XP Professional System

205

(1)

Supporting More Than One User

205

(1)

Types of Logon

206

(1)

Windows Welcome Logon Method

206

(1)

Classic Logon Method

207

(1)

Logging On to Windows XP

207

(2)

Administrator

207

(1)

Guest

208

(1)

Naming Conventions

209

(1)

Managing Local User Accounts

210

(10)

User Accounts Applet

210

(5)

Local Users and Groups

215

(5)

Planning Groups and System Groups

220

(5)

Working with Groups You've Made

220

(2)

Working with Default Groups

222

(2)

Working with System Groups and Other Important Groups

224

(1)

Windows XP as a Domain Client

225

(6)

Adding a System as a Domain Client

225

(3)

Controlling a Domain Client

228

(1)

Access to Systems and Resources by a Domain Client

229

(1)

Group Types Assigned By a Domain Client

229

(1)

Active Directory Domain Containers

230

(1)

User Profiles

231

(14)

Local Profiles

233

(1)

Roaming Profiles

234

(1)

Application of Group Policies

234

(4)

Password Policy

238

(1)

Account Lockout Policy

239

(1)

Audit Policy

239

(1)

User Rights Assignment

240

(2)

Security Options

242

(3)

Group Policies

245

(1)

Troubleshooting Cached Credentials

246

(1)

Files and Settings Transfer Wizard

247

(2)

User State Migration Tool (USMT)

249

(1)

Chapter Summary

250

(1)

Key Terms

251

(1)

Review Questions

252

(3)

Case Projects

255

(2)

CHAPTER SIX Windows XP Security and Access Controls

257

(40)

The Windows XP Security Model

258

(4)

Logon Authentication

259

(1)

Resources as Objects

260

(2)

Access Control

262

(1)

Customizing the Logon Process

262

(1)

Disabling the Default Username

263

(7)

Adding a Security Warning Message

265

(2)

Changing the Shell

267

(1)

Disabling the Shutdown Button

268

(1)

Automating Logons

268

(1)

Automatic Account Lockout

269

(1)

Domain Security Concepts and Systems

270

(1)

Domain Security Overview

270

(1)

Kerberos and Authentication Services

270

(1)

Local Computer Policy

271

(10)

Computer Configuration

273

(4)

User Configuration

277

(2)

Security Configuration and Analysis Tool

279

(1)

Secedit

280

(1)

Auditing

281

(6)

Encrypting File System

287

(2)

Internet Security

289

(1)

Chapter Summary

289

(1)

Key Terms

290

(2)

Review Questions

292

(3)

Case Projects

295

(2)

CHAPTER SEVEN Windows XP Network Protocols

297

(68)

Windows XP Network Overview

298

(1)

Network Protocols Supported by Windows XP

299

(5)

TCP/IP

299

(4)

NWLink (IPX/SPX)

303

(1)

NetBEUI and DLC

304

(1)

Networking Under Windows XP

304

(5)

Wireless Networking

309

(1)

The Windows XP Network Bridge

310

(1)

Network Setup Wizard

311

(1)

Managing Bindings

311

(3)

TCP/IP Architecture

314

(14)

Internet Protocol

314

(3)

Transmission Control Protocol

317

(11)

TCP/IP Configuration

328

(5)

IPv6: Looking to the Future

333

(1)

Windows XP Remote Tools

333

(5)

Remote Assistance

333

(4)

Remote Desktop

337

(1)

Windows XP and NetWare Networks

338

(1)

NetWare Compatibility Components

339

(9)

NWLink

339

(3)

Client Service for NetWare

342

(1)

Bindery and NDS Support

343

(2)

Installing and Configuring Client Service for NetWare

345

(3)

Connecting to NetWare Resources

348

(2)

Choosing Appropriate NetWare Client Software

349

(1)

Interprocess Communication

350

(4)

IPC File System Mechanisms

351

(1)

IPC Programming Interfaces

351

(3)

Redirectors

354

(3)

Workstation Service

354

(1)

Server Service

355

(1)

Multiple Universal Naming Convention Provider

355

(1)

Universal Naming Convention Names

356

(1)

Multi-Provider Router

356

(1)

Chapter Summary

357

(1)

Key Terms

357

(4)

Review Questions

361

(3)

Case Projects

364

(1)

CHAPTER EIGHT Internetworking with Remote Access

365

(56)

Remote Access

366

(1)

Features of Remote Access in Windows XP

367

(3)

PPP Multilink

367

(1)

VPN Protocols

368

(1)

Restartable File Copy

368

(1)

Idle Disconnect

368

(1)

Autodial and Logon Dial

368

(1)

Client and Server Enhancements

369

(1)

Look and Feel

369

(1)

Callback Security

369

(1)

WAN Connectivity

369

(1)

Internet Network Access Protocols

370

(2)

PPP

370

(1)

PPTP

370

(1)

PPP-MP

371

(1)

SLIP

371

(1)

IPSec

372

(1)

Telephony Features

372

(1)

Remote Access Configuration

372

(28)

Installing Remote Access Hardware

374

(1)

Phone and Modem Options

374

(2)

Connecting to the Internet

376

(11)

Internet Connection Sharing

387

(1)

Internet Connection Firewall

388

(3)

Connecting to the Network at My Workplace

391

(4)

Setting Up an Advanced Connection

395

(5)

Alternate IP Configuration

400

(1)

Remote Access Security

401

(1)

Certificates

401

(3)

Internet Options Applet

404

(2)

Windows XP and the Internet

406

(6)

Internet Explorer

407

(1)

Outlook Express

407

(1)

FTP Client

408

(1)

Telnet Client

408

(1)

Internet Information Server

408

(4)

Order Prints Online

412

(1)

Client vs. Server-based Remote Access

412

(1)

Remote Access Troubleshooting

413

(1)

Chapter Summary

413

(1)

Key Terms

414

(1)

Review Questions

415

(4)

Case Projects

419

(2)

CHAPTER NINE Printing and Faxing

421

(42)

Windows XP Printing Terminology

422

(2)

Windows XP Print Subsystem Architecture

424

(5)

Graphical Device Interface

424

(1)

Printer Driver

425

(1)

Print Spooler

425

(4)

Printer Driver Software

429

(1)

Printing Across the Network

430

(1)

The Printing Process

430

(1)

Installing and Managing Printers

431

(5)

Creating a Local Printer

431

(2)

Connecting to a Remote Printer

433

(1)

Managing Print Jobs

433

(3)

Configuring a Printer

436

(10)

General Tab

436

(2)

Sharing Tab

438

(1)

Ports Tab

439

(1)

Advanced Tab

440

(2)

Color Management Tab

442

(1)

Security Tab

443

(2)

Device Settings Tab

445

(1)

Printers and the Web

446

(1)

Managing the Print Server

447

(2)

Troubleshooting Printing Problems

449

(2)

Troubleshooting Printing in General

449

(1)

Troubleshooting Network Printing

450

(1)

Stopping and Restarting the Print Spooler

451

(1)

Fax Support

451

(3)

Chapter Summary

454

(1)

Key Terms

455

(3)

Review Questions

458

(3)

Case Projects

461

(2)

CHAPTER TEN Performance Tuning

463

(48)

Establishing a Baseline

464

(1)

Monitoring and Performance Tuning

464

(15)

Task Manager

465

(4)

System Monitor

469

(2)

Realtime Monitoring

471

(8)

Logging and Using Logged Activity

479

(11)

Alerts

482

(3)

Event Viewer

485

(3)

Performance Options

488

(1)

Setting Application Priority

489

(1)

Performance Tuning in the System Applet

490

(5)

The Visual Effects Tab

491

(2)

The Advanced Tab

493

(2)

Recognizing and Handling Bottlenecks

495

(6)

Common Bottlenecks

496

(2)

Network Bottlenecks

498

(3)

Eight Ways to Boost Windows XP Professional Performance

501

(2)

Optimizing Performance for Mobile Windows XP Users

503

(1)

Chapter Summary

504

(1)

Key Terms

505

(1)

Review Questions

506

(3)

Case Projects

509

(2)

CHAPTER ELEVEN Windows XP Professional Application Support

511

(40)

Windows XP Professional System Architecture

512

(6)

Kernel Mode Versus User Mode

513

(1)

Processes and Threads

514

(2)

Environment Subsystems

516

(2)

The Win32 Subsystem

518

(1)

Win32 Applications

518

(3)

The Environment Subsystem

518

(1)

Multithreading

518

(1)

Memory Space

519

(1)

Input Message Queues

520

(1)

Base Priorities

520

(1)

DOS and the Virtual DOS Machine

521

(10)

VDM Components

522

(1)

Virtual Device Drivers

523

(1)

AUTOEXEC.BAT and CONFIG.SYS

524

(2)

Custom DOS Environments

526

(4)

Win16 Concepts and Applications

530

(1)

Win16-on-Win32 Components

531

(5)

Memory Space

532

(4)

Other Windows Application Management Facilities

536

(8)

Program Compatibility Wizard

536

(5)

Assigning and Publishing Applications on Windows XP Professional

541

(2)

Resolving DLL Conflicts in Windows XP

543

(1)

Chapter Summary

544

(1)

Key Terms

544

(3)

Review Questions

547

(2)

Case Projects

549

(2)

CHAPTER TWELVE Working with the Windows XP Registry

551

(30)

Windows Registry Overview

552

(3)

Important Registry Structures and Keys

555

(7)

HKEY_LOCAL_MACHINE

555

(4)

HKEY_CLASSES_ROOT

559

(1)

HKEY_CURRENT_CONFIG

560

(1)

HKEY_CURRENT_USER

560

(1)

HKEY_USERS

561

(1)

HKEY_DYN_DATA

562

(1)

Registry Editors

562

(3)

Registry Storage Files

565

(2)

Registry Fault Tolerance

567

(3)

Restoring the Registry

570

(3)

Protecting the Registry

573

(1)

Windows XP Professional Resource Kit Registry Tools

574

(1)

Chapter Summary

574

(1)

Key Terms

575

(2)

Review Questions

577

(3)

Case Projects

580

(1)

CHAPTER THIRTEEN Booting Windows XP

581

(28)

Windows XP Boot Phase

582

(6)

Power-on Self Test

582

(1)

Initial Startup

583

(2)

Boot Loader

585

(2)

Selecting the Operating System

587

(1)

Detecting Hardware

588

(1)

Selecting a Configuration

588

(1)

Troubleshooting and Advanced Startup Options

588

(4)

Boot Configuration and Selecting an Operating System

592

(3)

[boot loader]

592

(1)

[operating systems]

593

(1)

Advanced RISC Computing Pathnames

594

(1)

Editing Boot.ini

595

(3)

Using Control Panel

595

(2)

Using a Text Editor

597

(1)

Windows XP Load Phase

598

(3)

Loading the Kernel

598

(1)

Initializing the Kernel

599

(1)

Services Load

600

(1)

Windows XP System Startup

600

(1)

Logging On

601

(1)

Multiple-boot Systems

601

(2)

Multiple Windows Operating Systems

602

(1)

Multiple Installation Order

602

(1)

Chapter Summary

603

(1)

Key Terms

603

(2)

Review Questions

605

(3)

Case Projects

608

(1)

CHAPTER FOURTEEN Windows XP Professional Fault Tolerance

609

(26)

Microsoft IntelliMirror

610

(1)

Data Backup and Data Management

610

(4)

PC Configuration Recovery

613

(1)

Application Installation and Repair

613

(1)

Microsoft Backup Utility

614

(6)

Preventive Maintenance

620

(3)

Device Driver Rollback

620

(1)

Windows File Protection

621

(1)

Automatic Updates and Windows Update

621

(1)

Desktop Cleanup Wizard

622

(1)

Hibernate vs. Standby

622

(1)

Repairing Windows XP Professional

623

(6)

System Restore

623

(1)

Emergency Repair Process

624

(1)

Recovery Console

625

(3)

Remote OS Installation

628

(1)

Chapter Summary

629

(1)

Key Terms

630

(1)

Review Questions

631

(3)

Case Projects

634

(1)

CHAPTER FIFTEEN Troubleshooting Windows XP

635

(40)

General Principles of Troubleshooting

636

(5)

Collect Information

636

(3)

Use Common Sense Troubleshooting Guidelines

639

(2)

Troubleshooting Tools

641

(7)

Event Viewer

641

(2)

Computer Management Tool

643

(3)

Troubleshooting Wizards

646

(2)

Troubleshooting Installation Problems

648

(2)

Troubleshooting Printer Problems

650

(3)

Troubleshooting RAS Problems

653

(3)

Troubleshooting Network Problems

656

(1)

Troubleshooting Disk Problems

657

(1)

Miscellaneous Troubleshooting Issues

657

(6)

Permissions Problems

658

(3)

Master Boot Record Problems

661

(1)

Using the Dr. Watson Debugger

661

(2)

Applying Service Packs and Hot Fixes

663

(3)

Microsoft Troubleshooting References

666

(1)

Chapter Summary

667

(1)

Key Terms

668

(1)

Review Questions

668

(4)

Case Projects

672

(3)

APPENDIX A Exam Objectives Tracking for MCSE Certification Exam #70-270 Installing, Configuring, and Administering Microsoft Windows XP Professional

675

(8)

Installing Windows XP Professional

676

(1)

Implementing and Conducting Administration of Resources

676

(1)

Implementing, Managing, Monitoring, and Troubleshooting Hardware Devices and Drivers

677

(1)

Monitoring and Optimizing System Performance and Reliability

678

(1)

Configuring and Troubleshooting the Desktop Environment

679

(1)

Implementing, Managing, and Troubleshooting Network Protocols and Services

680

(1)

Configuring, Managing, and Troubleshooting Security

680

(3)

APPENDIX B Detailed Lab Setup Guide

683

(6)

Hardware

684

(1)

Software

684

(1)

Setup Instructions

685

(4)

APPENDIX C Expanded Chapter Summaries

689

(36)

PRACTICE EXAM

725

(10)

GLOSSARY

735

(18)

INDEX

753

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70-270: MCSE Guide to Microsoft Windows XP Professional, Enhanced

Summary

Table of Contents

Supplemental Materials