The Human Side of Outsourcing Psychological Theory and Management Practice

The Human Side of Outsourcing considers outsourcing from both management and staff perspectives. The book includes chapters on cultural and individual differences, the life-cycle approach, best practices, and recruitment, as well as featuring informative case studies from the field. Practitioner-focused but with a strong foundation in theory and research, this is a valuable resource for organizational psychologists and consultants, as well as human resource professionals, managers, and executives.

Stephanie J. Morgan PhD is Principal Lecturer at Kingston University Business School. As a consultant at Crosslight Management she has advised private and public sector organizations on many aspects of work psychology. A background in IT Management included positions as National Sales and Marketing Manager for Philips TDS, Commercial Manager for Origin Benelux (now Atos Origin) and a Non-Executive Director for Surrey and Sussex Healthcare NHS Trust. Stephanie is a Chartered Occupational Psychologist, a Principal Member of the Association of Business Psychologists and the founder of the business forum www.bizface.co.uk.