The Age of Participation New Governance for

The Age of Participation presents the "big picture" of the governance shifts that institutions around the world are grappling with. Its message is relevant for public and private sector institutions everywhere. This book is written for managers, consultants, labour union leaders, and all thinking people who work in large and small organisations. It is comprehensive, yet readable, containing many examples as well as models, thought provoking concepts, and references to history, philosophy, and science.

Patricia McLagan is a professor at RAU University in Johannesburg.

Foreword
Acknowledgements
Introduction	p. 1
Discovering the New World of Work	p. 7
Why Partial Participation Fails	p. 9
Good-bye, Authoritarianism	p. 15
The Profits of Participation	p. 29
Bringing Together the Essential Levers for Change	p. 44
The New Governance Map Takes Shape	p. 55
Values: The New Genetic Code	p. 57
Structures: Flow, Not Boxes	p. 72
Leadership: Four Imperatives	p. 91
Management Processes: Everyone a Manager	p. 104
Information: No Secrets	p. 119
Relationships: Partnerships with Purpose	p. 131
Competencies: A New Baseline	p. 144
Controls: A Different View	p. 158
Pay: A Focusing Force	p. 172
Life in the Participative World	p. 187
Five Levels of Involvement	p. 189
New Roles for Everyone	p. 198
What Have We Committed To?	p. 218
Leading the Transformation	p. 227
Tough Issues in Participation	p. 229
Guiding the Transition	p. 240
Getting Started	p. 258
Toward a New Global Consciousness	p. 269
Taking the Transformation beyond the Workplace	p. 271
Appendix I Governance Assessment Scoring and Interpretation Guide	p. 283
Appendix II Authoritarian and Participative Practices	p. 288
References	p. 299
Suggested Reading	p. 304
Index	p. 313
About the Authors	p. 321
Table of Contents provided by Blackwell. All Rights Reserved.

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The Age of Participation New Governance for the Workplace and the World

Summary

Author Biography

Table of Contents

Supplemental Materials