Your Attitude Is Showing

Helping readers become aware of the strong impact that one's attitude has on every aspect of life, this highly regarded primer in the field of business human relations empowers readers of all backgrounds to play their human-relations roles with greater understanding and sensitivity. Fully updated and fresh with new material, it teaches readers that people who balance their technical skills with human-relations competencies find greater on-the-job happiness, contribute more to the productivity of organizations, and, in general, have more successful careers and satisfying lives.A well balanced mix of human-relation competencies to understanding oneself, relationships with others, career, and expanding ones assets.For individuals of all ages and backgrounds seeking self-improvement in their human-relation roles.

Sharon Lund O'Neil is a widely published author. In addition to her friendly writing style and practical advice, she has a common-sense approach to problem solving. Her human-relations cases, based on the corporate work environment, are popular with both trainers and educators.

As a frequent national speaker and facilitator on leadership and engaging teams, Sharon advocates the importance of "soft skills" - the human-relations skills that are so critical for building strong relationships.

Sharon has been actively involved in many professional groups and has led several prominent national professional and educational organizations.

Understanding Yourself
You Canrsquo;t Escape Human Relations
Reality
Human Relations Can Make or Break You
Adjustment
Hold On to Your Positive Attitude
Credit Blues
When People Step on Your Attitude
Bounce Back
Relationships with Others
Vertical and Horizontal Working Relationships
Decision
Your Potential and Productivityndash;A Closer Look
Message
The Winning Combination
Insight
Your Most Important Working Relationship
Choice
Understanding the Nature of Relationships
Currency
Maximizing Your Relationships
Your Success as a Team Player
Controversy
Emotional Intelligence: Managing Stress, Frustration, and Aggression
Frustration
Restoring Injured Relationships
Restoration
Attitudes Among Culturally Diverse Co-Workers
Communication
Building Your Career
Succeeding in a New Job or Assignment
Nonprofessional
Initiation Ritesndash;Coping with Teasing and Testing
Confrontation
Absenteeism and Human Relations
Balance
Avoiding Six Common Human-Relations Mistakes
Motivation
Business Ethics, Rumors, and the Confidence Triangle
Dilemma
Success at Expanding Your Assets
Goal Setting and Your Attitude
Conflict
Strategies for Advancing Your Career
Table of Contents provided by Publisher. All Rights Reserved.

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Your Attitude Is Showing

Summary

Author Biography

Table of Contents

Supplemental Materials