Blackstone's Guide to the Consumer Rights Act 2015

Denis Barry, Barrister, Chambers of Jonathan Caplan QC & Michael Brompton QC, 5 Paper Buildings,Edward Jenkins QC, Barrister, Chambers of Jonathan Caplan QC & Michael Brompton QC, 5 Paper Buildings,Charlene Sumnall, Barrister, Chambers of Jonathan Caplan QC & Michael Brompton QC, 5 Paper Buildings,Ben Douglas-Jones, Barrister, Chambers of Jonathan Caplan QC & Michael Brompton QC, 5 Paper Buildings,Daniel Lloyd, Lawyer, British Telecom

Denis Barry, Edward Jenkins QC, Ben Douglas-Jones, and Charlene Sumnall are members of 5 Paper Buildings, the Chambers of Jonathan Caplan QC and Michael Brompton QC. It is one of only three sets in London ranked for Consumer Law in Chambers & Partners 2013 and the only one with a criminal background. Daniel Lloyd is Head of Consumer Law at British Telecom. All authors are vastly experience and, collectively, practice in the overlapping topics of contract and consumer law, criminal law, and competition law covered by this Act.

1. Introduction
2. Key definitions
3. Goods
4. Digital Content
5. Services
6. Unfair Contract Terms
7. Consumer Law Enforcement Powers
8. Enhanced Consumer Measures
9. Private Actions in Competition law
10. Conclusion
Appendix 1. Consumer Rights Act 2014
Appendix 2. Other legislative material