To Do No Harm Ensuring Patient Safety in

With this important resource, health care leaders from the board room to the point-of-care can learn how to apply the science of safe and best practices from industry to healthcare by changing leadership practices, models of service delivery, and methods of communication.

Julianne M. Morath is the chief operating officer and vice president of care delivery of Children's Hospitals and Clinics in Minneapolis - St. Paul, Minnesota. She is a board member of the National Patient Safety Foundation in Chicago, Illinois.

Joanne E. Turnbull, RN, MS, is a well-known writer and speaker on the subject of patient safety. Until 2001 she was the executive director of the National Patient Safety Foundation.

Foreword
Preface
Acknowledgments
The Authors
Introduction
Declare Patient Safety Urgent and a Priority
Error and Harm in Health Care
Understanding the Basics of Patient Safety
Assume Executive Responsibility
Import New Knowledge and Skills
Install a Blameless Reporting System
Assign Accountability
Align External Controls and Reform Education
Accelerate Change For Improvement
The End of the Beginning
References
Glossary
Appendixes
Checklist for Assessing Institutional Resilience
Creating De-Identified Case Studies for Dissemination
Medical Accidents Policy: Reporting and Disclosure, Including Sentinel Events
Medication Safety Team Feedback Form
Patient Safety Workplan
Safety Learning Report
Stop-the-Line Policy: Authority to Intervene to Restore Patient Safety
Complexity Lens Reflection
A Brief Look at Gaps in the Continuity of Care
A Brief Look at the New Look in Complex System Failure, Error, and Safety
A Reminder on Every Chart
List of Serious Reportable Events in Health Care
Statement of Principle: Talking to Patients About Health Care Injury
VHA Patient Safety Organizational Assessment
Additional Readings
Resources
Index
Table of Contents provided by Publisher. All Rights Reserved.

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

FREE SHIPPING

Amazon no longer offers textbook rentals. We do!

To Do No Harm Ensuring Patient Safety in Health Care Organizations

Summary

Author Biography

Table of Contents

Supplemental Materials