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Service Level Management Best Practice ...

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ISBN: 9781921523854

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BPM Business Process Management Best ...

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ISBN: 9781921573217

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Problem Management Best Practice Handbook : ...

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ISBN: 9781921523830

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Web Applications - the Complete Cornerstone ...

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ISBN: 9781921573422

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ITIL V3 Service Lifecycle Service Strategy ...

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ISBN: 9781921644085

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The Business Process Management Guide: ...

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ISBN: 9781742440224

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Knowledge Management and ITIL V3 : Creating ...

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ISBN: 9781921573521

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Outsourcing Best Practices Step-by-step ...

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ISBN: 9781921523366

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